Used 2020 RAM 1500 for Sale in Shelbyville, KY

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn???t think with my horrible credit I???d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I???ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a ???car dummy???, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!!

My Honey & I went in on a late Friday afternoon just an hour before closing and a guy by the name of WAN came out to assist us, he was very polite, patient and he was honest. He showed us around the lot and anything question he couldn't answer he called on someone that could! The team there worked with us until 9:30 that night with no complaints, after all the paperwork was done he gave us our keys and extended his offer to call him on his personal cell if we should need anything at all. Wan was an amazing salesperson and I would recommend him & his team to anyone searching to buy a vehicle.

They have been GREAT to work with so far and i am 3 hours away. They emailed back quickly and got everything i needed through email before driving up to possible purchase a vehicle.

Answered my questions, informative, helpful, professional. We were impressed.

I dreaded going to purchase a new car as I don't like the "dog and pony show" that is so often goes along with the purchase. The experience was the exact opposite of what I had anticipated, our salesman Gage was professional and friendly and the manager (Jade) didn't play the expected bad guy role that is often used as a sales negotiation tactic. I truly enjoyed the experience and left the dealership feeling I got a great deal on a new car. I would highly recommend this dealership and the above listed salespeople. (And no I'm not releated or personal friends with any of them.) Jim Collins 2016 Jeep Cherokee

I purchased a pre-owned 2016 Jeep Wrangler 2 weeks ago and included an extended warranty. The day after I purchased it, I went to pair my phone with Uconnect and immediately realized something was not right. Uconnect would not respond as if it was hearing any of my commands. I drove back to the dealership where Chase checked things out and then put me in touch with Kevin Turner in Service. Kevin scheduled an appointment with me. A few days later I came back to drop my Jeep off so Kevin and his team could diagnose the issue. Kevin provided a courtesy vehicle (Jeep Cherokee) and went over all the features and explained Auto Start, etc so I would be comfortable driving the courtesy vehicle. 3 days later he called and said things were ready and good to go. They ended up replacing the mic and since then I have no issues with pairing or using voice commands. 3 days initially seemed excessive but I believe it took a full day to get the replacement mic in. But that was fine with me since I had a courtesy vehicle to drive. Chase and Kevin are always professional too.

I've been a Cross Motors customer for going on 10 years. Admittedly, I am a bit of a car junkie. In that 10 years I have probably bought 10 vehicles from Cross. I have also been responsible for my parents, ex-wife (we get along), aunt, and nephew buying at least one vehicle from there during this time. The reason we go there exclusively, and will continue to be loyal customers, is because they are honest. If you want a Jeep, in today's Internet age, your resources are endless. I know when I go to Cross, I will not only find the vehicle I am looking for (or they will locate it), but I will also receive an honest price, and without all of the haggling. I've had them talk me out of making a purchase before. Who does that? I trust these people, and given the opportunity, they will earn yours too. A+++

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast... We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway. Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!

3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn???t think with my horrible credit I???d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I???ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a ???car dummy???, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!!

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

I purchased a pre-owned 2016 Jeep Wrangler 2 weeks ago and included an extended warranty. The day after I purchased it, I went to pair my phone with Uconnect and immediately realized something was not right. Uconnect would not respond as if it was hearing any of my commands. I drove back to the dealership where Chase checked things out and then put me in touch with Kevin Turner in Service. Kevin scheduled an appointment with me. A few days later I came back to drop my Jeep off so Kevin and his team could diagnose the issue. Kevin provided a courtesy vehicle (Jeep Cherokee) and went over all the features and explained Auto Start, etc so I would be comfortable driving the courtesy vehicle. 3 days later he called and said things were ready and good to go. They ended up replacing the mic and since then I have no issues with pairing or using voice commands. 3 days initially seemed excessive but I believe it took a full day to get the replacement mic in. But that was fine with me since I had a courtesy vehicle to drive. Chase and Kevin are always professional too.

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

Great overall experience, super nice and friendly, made us feel very welcomed and didn't pressure anything!! Will be going back for future car buying

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.