Used 2020 RAM 1500 for Sale in Shelbyville, KY

I continue to take my 2014 Q50 in for routine service because of the high quality work performed and because Anna and Bill always treat me as a friend! They always take great care of me! I take the time during my service to view the vehicle inventory and talk to the sales staff. Even when they find out I'm not buying just yet, there is always a great conversation. I never mind taking my car there for service. Top notch facility!

After working with a local dealer in Tennessee for two weeks and experiencing the worst service ever, I reached out to the team at Louisville Infiniti. Within minutes I knew this team was genuinely interested in me. They wanted to sell me the car I wanted and they worked very hard to get the right price and the best financing. Cam, Kris, Maritza and Victor did just that! The went above and beyond! I drove to Louisville from Tennessee and drove home in my new 2019 QX50!

3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn???t think with my horrible credit I???d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I???ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a ???car dummy???, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!!

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast... We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway. Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!

I purchased a pre-owned 2016 Jeep Wrangler 2 weeks ago and included an extended warranty. The day after I purchased it, I went to pair my phone with Uconnect and immediately realized something was not right. Uconnect would not respond as if it was hearing any of my commands. I drove back to the dealership where Chase checked things out and then put me in touch with Kevin Turner in Service. Kevin scheduled an appointment with me. A few days later I came back to drop my Jeep off so Kevin and his team could diagnose the issue. Kevin provided a courtesy vehicle (Jeep Cherokee) and went over all the features and explained Auto Start, etc so I would be comfortable driving the courtesy vehicle. 3 days later he called and said things were ready and good to go. They ended up replacing the mic and since then I have no issues with pairing or using voice commands. 3 days initially seemed excessive but I believe it took a full day to get the replacement mic in. But that was fine with me since I had a courtesy vehicle to drive. Chase and Kevin are always professional too.

This car is better than my expectations , roomy , quick Room for the family and the two large dogs Hauls anything and everything. Love everything about this truck

My buying experience was so amazing with Montgomery Chevrolet! I could find my 2018 Camaro at 100s of other dealerships but after visiting a few i just didnt trust or feel confident in buying until i was referred to David Glotzbach at this dealership. He knows every detail when it comes to what, how, who, etc., to get the deal done!

I love my truck and the best part is that it came with a lifetime powertrain warranty! comfortable and the performance is through the roof!

I've been a Cross Motors customer for going on 10 years. Admittedly, I am a bit of a car junkie. In that 10 years I have probably bought 10 vehicles from Cross. I have also been responsible for my parents, ex-wife (we get along), aunt, and nephew buying at least one vehicle from there during this time. The reason we go there exclusively, and will continue to be loyal customers, is because they are honest. If you want a Jeep, in today's Internet age, your resources are endless. I know when I go to Cross, I will not only find the vehicle I am looking for (or they will locate it), but I will also receive an honest price, and without all of the haggling. I've had them talk me out of making a purchase before. Who does that? I trust these people, and given the opportunity, they will earn yours too. A+++

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

I bought my Town & Country from them in 2013? and returned for another in 2017. Then bought a F-250 and then a Jeep GC. Shawn walked with me thru all the love last 3 purchases and will help you make an informed decision also. He is a bit of a Jeep fanatic and knows them well!

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

Matthew Beard was our Salesman. He was extremely patient in listening to all our questions and concerns with pros and cons regarding our Jeep Wrangler trade in/purchase. I would definitely recommend Matthew to anyone looking for a vehicle.... whether they are looking at Jeeps or not 👍

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

Recientemente mi familia y yo nos fuimos a Cross Jeep Chrysler Fiat para averiguar precios de los nuevos Jeep Cherokees. Aún así no tenía idea que iba salir con un mi carro nuevo. Menos con una Cherokee Trailhawk. Todos en la agencia fueron muy amables pero trabajamos directamente con Angelica Ortega. No puedo decir suficientement lo atenta y amable que ella fue conmigo y con mi familia. Angelica se aseguró de ayudarnos. Estaba muy enterada de todos los detalles de los Jeep y despues que negaciomas obtuvimos una oferta muy buena. Recomiendo absolutamente trabajar con Angelica si estás buscando un Jeep nuevo o usado.

This truck is great. Easy on gas for a truck. Plenty of power for me and nice on long drives. It's all we drive anymore.

Great overall experience, super nice and friendly, made us feel very welcomed and didn't pressure anything!! Will be going back for future car buying

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

Cross Motors is a very fair, informative and helpful dealership. The sales process was a pleasure and non-pressuring. Matt Beard was extremely patient and accommodating with my indecisive husband. Financing experience was very honest and upfront. We purchased an excellent 2019 Jeep Cherokee Latitude Plus 4x4 2.0L I4 turbo at a great price! Best car buying experience ever. Highly recommend!

this is the first truck we have ever owned.. unbelievable ride comfort and handling is amazing...plenty of room for five passengers.. great value for the price

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

I had a small ding repaired on my Cruze this week--very satisfied with the work. The repair cost was $175 less than an independent body shop estimate.

We love our new truck, it’s very comfortable. We haven’t had it that long but so far we love it!! It drives very nice and for a diesel is really quiet!

Once again a really nice vehicle purchase experience at Cross. After we agreed upon terms, which only two a few minutes, we were waiting to finalize the paperwork. While waiting I was informed that there was Jeep loyalty cash available of $1,000 that wasn't part of the original deal. So they took an additional $1,000 off the price. A lot of dealerships might have tried to sneak that into the deal for their benefit. I am impressed by the integrity that was shown. This was my third purchase from Will Wilczek. Will has good knowledge of the Jeep brand, and ton of enthusiasm and is always friendly and engaging. All in all I am very happy with Cross. They have the absolutely best selection of new and used Jeeps around and work hard to take care of the customer.

I’ve waited a long time to buy a truck and I’m happy I did. Very pleased with our Ram 1500. Looking forward to enjoying it for many years to come.

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.

I continue to take my 2014 Q50 in for routine service because of the high quality work performed and because Anna and Bill always treat me as a friend! They always take great care of me! I take the time during my service to view the vehicle inventory and talk to the sales staff. Even when they find out I'm not buying just yet, there is always a great conversation. I never mind taking my car there for service. Top notch facility!

This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.

Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!

All personnel were very nice and not pushy. They had the vehicle that I spoke to them about, sent me all the information that I requested, and didn't try to add in a bunch of "fees". We arrived for a test drive at 3pm, and left with our new Jeep about 6pm, trade-in included. They didn't rush us and didn't pressure us at all. Negotiations were brief, the price was good, and they gave us what we wanted for our trade in. You can't beat that experience. They also have a very good selection of Jeeps and have an offroad obstacle course to try out.

This truck is a lot better then my Ford it a hauls my camper with no problem would recommend this truck to anyone that wants a reliable truck