Used 2021 RAM 1500 trucks for sale near Plainview, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Great people at Town and Country. Mike Perez is always willing to take the time and help me and my family

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

They respected my decision-making process, giving me space when I needed it but being available when I had questions

I’ve had 2 5th gen ram, a 2019 bighorn and now a 2021 limited. 2019 I had almost 50k miles w/ only having a flickering LED issue in the passenger upper glove box. My 2021, i have 38k miles on it and it’s been great. I do get some uneven tread wear and wheel vibration, even after alignment but I’m kind of used to it now. But always feel like it’s very well made and reliable.

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

I had the best experience ever when I was looking at the 2021 challenger. Briana was very helpful besides the rest of the team there. Thank you very much love this car

I had a great experience at this dealership. Blake made the process very straightforward, easy, and pleasant.

I have been a customer of Security for close to 8 years. Ray has always been kind and helpful. Would definitely recommend coming here to purchase or lease a vehicle.

Blake was our sales person and could not say enough about our interaction. We never felt pressured but we felt he heard what we wanted and showed us options that checked all of the boxes. We weren’t pressured to leave money down when we were still contemplating. Blake did keep in touch with us to see what our feelings were about the options. Again- didn’t feel pressured but it was nice to have a follow up. Once we made a decision, we were in and out the same day. We got a great deal on our trade in and could not be happier. This is our second purchase in 2 years and would recommend. I will be back when I’m ready to trade in a few years down the line. Thanks again for making this process seamless/painless!

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve!

Found the exact truck I was looking for called Security Dodge to make sure it was available and off I went to the easiest car buying experience I've ever had. Everyone I met at the dealer was extremely helpful and guided me into the seat of my new truck.Special thanks to Elvis my salesman,love my truck!

I recommend it. David Hyatt was sales person who is help me to make a deal . He is professional guy.

if you go to this place ask for Oz... an absolute gentleman, and great salesrep ... very rare you find a man like that in the industry... overall 10/10 experience... never even asked me to write a review but my experience was too smooth not too

Coming from Nassau County shopping for a used vehicle advertise on Cars.com. used car was fairly priced without the dealer fees which goes from fair deal to high priced. Heard the usual salesman pitch all dealers charge fees which is not true in fact only Bodega type dealers charge fees. Purchase for Infinity's from dealer used and new never any dealership fees, as well as Mazda and Hyundai. Salesman was courteous respectful not pushy and honest facility is what you expect from located in City tight but a lot of vehicles to choose. Maybe just used cars get $1,000 dealer fees or if you buy a Jeep probably none, not sure but would check.

Highly recommend that entire team over at Brooklyn Ram. Jimmy and everyone at the location were genuine, nice, and went above and beyond to make sure everything was as easy as can be. Found a car online, confirmed it was there, scheduled a test drive, and even though they were extremely busy and I had to wait a little bit, they made sure to let me know I was a priority and it was about me, not just a sale.