We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!
I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offer. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.
Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I have my new Equinox on the road and the payments are very affordable.
Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless from there. I would highly recommend this dealership to anyone who is looking for a great experience and a great deal.
I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after the sales person (Tom Gault) listened to my needs and wants in a vehicle, he pointed out some other choices. From then on, the whole process of buying a car was painless and quite refreshing. I was going from my old 10 year old car to a car of the future as I seen it. Tom explained everything from the buying process to every bell and whistle on the car. Great. An overwhelming process became a joint learning experience and a huge comfort factor. Thanks.
Bought a 2018 Toyota Rav4 from Kolosso Toyota from Isaiah Stewart and couldn???t be more happy. Isaiah along with everybody at the dealership was very helpful and made sure every need/want was met and beyond. I felt so welcome and not at all presumed. The team made sure we left feeling completely happy and sure of our purchase. I will definitely be going back for any future car needs/purchases and recommend this place to anybody looking for a new/used car.
My experience was fantastic. From the sales person to the service man, it was a delight to step through the doors of Pietroske. I have never felt more at ease dealing on a car and this was the first time since my husband had passed away that I did this all on my own. Mike Wall took so much time in explaining everything to me and the deal he was able to get for me was exactly what I was looking for. I appreciate that at no time did I feel rushed or pushed into making a decision. The staff at Pietroske should all be commended on a job well done. They obviously love what they do and the team they are on. Thank you. Bonnie Timm
I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
Summit Automotive is the best. They are there to help with purchasing a new or used vehicle with a no pressure sales force. I have purchased too many vehicles to count from this location and have not been disappointed by the experience and or service department. We currently own a Dodge Dakota (yes from 2008 runs like a top), 2017 Dodge Journey, 2008 Jeep, and a GMC Terrain. All purchased at Summit.. Keep up the great work.
i lost my wife 6 months ago and didn't think it would come up while at the dealership. But my wife was always the driving force behind me when buying a new truck. Linda would have enjoyed our time at summit auto . Boy she would have loved driving the New Ram i could see her in it. i had a few moments and Dan was understanding. Dan is an asset to your dealership Thank You
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
It was a fantastic experience. Was very satisfying
by odie1 from DealerRater.com
December 2, 2018
All involved were wonderful to work with. The transaction was smooth and went very quickly.i have bought vehicles in the past from this dealership. And was happy with all purchases
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