My son bought his first car this past January from Seelye and they found the perfect car for him. A few weeks ago he hit a deer and the car was totaled. Khristian got the cars he was interested in testing out very quickly and then took us very smoothly through the loan process. Len helped us with the financing, claim info and pay offs as well as getting the refund for unused GAP and Warranty. My son is even happier about the new car but hopefully we wont have to be back a 3rd time any time soon for him.
My experience was very positive! Everyone was very friendly and helpful. Enjoying the suv so much - can’t wait until winter to try the AWD. We have purchased several cars from Ziegler and have been very pleased with service.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
My husband and I bought my first AWD this past weekend. We brought it to a local mechanic in Middleville and when he saw the Harkema sticker he expressed he’s never looked at a bad car from them. They always do a great job!
Tim is not your typical pushy salesman which made the experience so comfortable and easy. After all, we knew exactly what we wanted!
Buying process was EASY! We weren’t there long at all and before I knew it I was driving my new (to me) car home!
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
Because the advertised price of my 2018 Rubicon was so low I had doubt that the dealership would honor that price. This was further reinforced by other dealerships stating that they also advertise low with every possible incentive so as to draw clients into their dealership. But much to my surprise that price was in fact honored and now I have my new Rubicon at my home over 150 miles away from my selling dealership. That is just how pleased I was with their honesty.
As a new buyer, Tony Rodriguez went above and beyond guiding me through the stressful and lengthy process of buying my first vehicle. He helped me make the best decision for me without pressuring me in any way, which was awesome. We worked together until we reached a point we both liked, and I couldn’t be happier with my new vehicle! I felt very comfortable with the team at Ziegler Chrysler, and I highly recommend them to anyone looking for a new or used car. Tony is extremely knowledgeable, experienced, and knows how to make customers feel welcome and involved in the process. Thank you, Ziegler Chrysler!!
Brad Mustain did an awesome job of making our experience a great one. He took so much time to help find us the perfect vehicle and then after the sale he helped teach us many of the features on our new vehicle. This is our fourth vehicle purchased at this company and I know it wont be our last. Thank you!
This is the first place we went to in order to look for a newer vehicle. We intended to see what was out there and get an idea of prices. By the time we left we had bought a used car that was newer than the one we traded in. It had a lot of the features we wanted. We are very happy with it. Brian Q and Gail took very good care of us and this is the FIRST PLACE we will go when we want another vehicle.
Just wanted to thank Bob Saladino for an excellent experience at Harold Zeigler. What a great job, thanks for taking your time going through the process and showing me every detail on the car. I will be sure to share the news with friends and family.
Pleasureful experience. I worked with Paul and he was very pleasant. Could have spent more time showing how all of the features of the car worked as there were so many. Still don't have the dash display working completely.
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