From the onset of meeting Salvator Pineiro the salesman that greeted us, to the overall pleasantry of each staff member that crossed paths with us to the expedient Nature of the sales process, not to mention the finance gentleman trying to get the best rates!! We smiled, we laughed, we were completely relaxed AND we received a COMPLETE tutorial by Salvator on the 2018 Jeep Altitude!! WOW!!!
Definitely a customer for life here.
Brent Ward got back to me very quickly and effectively! He made first time car buying a breeze, I knew I was making a good decision to go with him. I???m thankful for all he did to make my first car buying experience amazing! Paul Meyer made the payment process make sense; he made me realize that everything will be okay with payments! I appreciate his time he took to explain everything with me!
Like many people, I dread the thought of having to purchase a new car. There are very few dealerships that I have purchased from where the process is smooth and painless. Brent Ward and Royal Gate in Columbia, Illinois were a breath of fresh air. From the time my wife and I stepped onto the lot, until we drove off in our new truck, the entire process was quick, relaxed and easy. We were treated with respect and never subjected to any hard sales tactics. We were very pleased with the price we paid and how simple the process was. Thanks for taking the "dread" out of buying a car.
68 years old and have bought many vehicles in my time. I needed a work vehicle like really fast and since the previous one I bought was a bad one I needed to feel comfortable with this purchase. Never felt more assured in all aspects of buying a car in my life. The dealership made it all easy in a friendly manner and never felt pressured. I bought a 2013 Dodge Journey with 100,000 miles on it and so far so good
Went above and beyond to make buying a car simple and easy! Aaron Davis was so helpful and used a no pressure approach! We are a Toyota family and will return to Twin City Toyota for our next vehicle even though it is 1 and 1/2 hours from our home!
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Our sales person James Logston made this purchase one of my best car purchasing experiences in the 40 years of my car buying years. He knew what he was talking about throughout the deal. He was able to answer all our questions. We went in with the feeling of this was going to be a bad thing, but shortly after the first ten minutes or so, we began to feel comfortable in what we were about to do. I would refer James to anyone who is in the car buying market, be it used or new.
Tony Haman is awesome! Dzevad knows his stuff!!!!Whole staff is great!!!!BJ rocks the financial department! I will return for future cars as always and would and do refer all my friends and family!
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