Excellent Over-the-Phone Sales Experience
February 24, 2015
Internet Sales Mgr Sean Lounsbery was a pleasure to deal with. He worked hard in finding a specific Grand Cherokee for me. Living in Orlando, Florida, he treated me as if I had walked into the dealership, there in Williamsburg, VA. Everything, from negotiating to, to locating, and arranging flat-bed delivery was handled professionally, sincerely and efficiently. Unfortunately for him, I found the exact vehicle in my area, thanks to a customer who backed-out on their order. Sean was gracious and genuine in congratulating me. He told me how much he liked working with me, and said, "You're gonna love your Jeep." That's class. I will be recommending anyone looking for a Chrysler product to give Sean a chance... no matter where they live. This is truly an "old school" dealership that makes you feel as though everything was done on a gentleman's handshake.