The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I purchased a pre-owned BMW X5 from Tina. She was extremely understanding of my needs and situation. She was VERY knowledgeable on the car even though it's not one of their store's specialty brands. Her communication has been great, and she was no-pressure and allowed me the time I needed to make the decision. Jennifer in finance was wonderful as well. They installed a clear-bra for me and that came out wonderful.
What a great dealership! We had Hubert as our salesman and he was amazing! He was very helpful and informative. Jennifer in finance was a breeze and a sweetheart! Tim the GM, great guy and we will be back soon to buy another truck! Thank you guys!
Was in the market to purchase a second vehicle for my step daughter to use and found this gem on Auto Trader, only issue was I felt the truck was priced about 2500.00 over KBB and compared to other like vehicles. Contacted Mark Heart the Internet Sales Manager via email to inquire on availability and price and before I had the chance to call to discuss further the price a had been adjusted appropriately. I was impressed, next morning drove down and purchased the truck. Mark and all of the corresponding staff that assisted with our purchase where awesome, down to earth with a zero pressure experience. The entire transaction with financing took just about two hours which seemed like less. Not sure if they appreciated my joking about buying a Ford from a Dodge dealer, but it was all in fun. Thank you for a positive buying experience.
Was shopping for a new Durango. Called this dealer and connected with Tina. Tina was awesome and made the whole buying process easy. Not only did they make it an easy process, but they beat another dealers price even though their Durango had a higher price because of more options. Told them what I wanted and they delivered. Also said I wanted to be in and out since we had a little one with us and we had walked out of there with keys in hand under about 1.5 hours. Jim the Finance guy, probably one of the better ones I've worked with. Not pushy and cared about our concerns and needs. Even offered to work some issues we had with my previous dealership. This group knows what they are doing and do it well.
I purchased a new 2019 Ram 1500 from Brandon Dodge. This is the 4th car/truck purchase from this dealer. Tommie my salesman does a great job with answering questions and getting me a good deal. I would definitely buy there again.
Awesome experience; fast and painless way to buy a new car!
by Buzzbee1 from DealerRater.com
December 1, 2018
Connor Jackson and Mike Laferrara were both super helpful with chosing an family vehicle that was within budget and would accommodate myself and children safely as efficiently. Connor went put of his way to make sure the paperwork was ready when I arrived, and both him and Mike made sure the bank approval process went smoothly. Best way to buy a car!
Our salesman Joe was very friendly and helpful. Immediately grabbed the car I was interested in and offered a test drive. When I made my final decision he walked us through all the steps until we were out the door.
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
I needed a specific used vehicle and I needed it quick. I had a long drive to get to Christopher's Dodge World, but it was worth every mile. Big John got the vehicle cleaned and it was ready for me when I got there. We took the test drive and signed the papers. What a delightful way to buy a car! I would definitely buy my next vehicle from Big John!
Richard from the green team is awesome ! He went above and beyond to get me in a car.I will definitely recommend him to friends and family.
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