New and used 2026 RAM 3500 Longhorn trucks for sale near me

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way

Excellent customer service, above and beyond. See you next time. Thank you for the car wash,

Everything went very well in my experience purchasing a used car at Broadway Chrysler. They were friendly and accommodating every step of the way. I highly recommend them and will patronize them again wnen the need arises.

Overall good experience with Aaron, Brendon, and Angelica. No pressure sale, and a happy customer. Thanks!

Service was exceptional! Salesman, Reggie had personality and respect throughout the complete process. I would definitely refer customers to Reggie. My overall buying experience was awesome.

I?m a very happy returing customer. Thanks to Anthony who always does what ever it takes to keep me coming back to buy a new truck from him

Thank you Jacky Jones Chrysler Dodge Jeep Ram for providing the best customer service! We love our new Cherokee L! From Sales to finance & back for service they are always so friendly and provide the best customer service!

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

My service advisor Justin was very friendly and helpful. I would recommend him to friends and family with CJR vehicles. And definitely ask for him On my next visit.

Our sales person, Tony Garcia was excellent. Very attentive to our needs and very knowledgeable about the Pacifica that w bought.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Julian Fishman was outstanding. He was an absolute pro. Best experience I’ve had in 25 years buying vehicles. And Bilal in finance was excellent as well. I actually planned on going to another Jeep dealer- a family friend- but they were so good at Earnhardt I decided to stay.

Don?t remember getting the lady?s name at the desk but was very helpful if showed me where my car was parked after the service!! Love how the mechanics go the extra step to make sure everything is good as well not just the the service they provide and and give recommendations for further needed repairs!!

My salesmanChristopherCreech is a true professional Takes the time to evaluate your needs and wants Makes a stressful time better time. Great selection and great finance with Nick!

I AM STILL WAITING FOR A CALL FROM THE PAINT PROTECTION PEOPLE THAT I PAID FOR WHEN I BOUGHT THE JEEP. THE JEEP IS GREAT, EVEN MY WIFE LIKES IT AND SHE NORMALLY DON'T LIKE ANYTHING.

Took my 2015 Wrangler in for a oil change and had also noticed there was a small ticking sound from the engine compartment, also some driveline noise. Emily Vogt my service writer got things going with her service techs and found out there was a camshaft problem and both the front and rear differentials needed to be rebuilt. I had purchased a extended warranty which luckily covered the repairs. Along the way Emily was there keeping me updated, Great Service! Just a note about myself and service. I am a multiple service award winner with IBM, Kodak and Oce NA so I know what it takes to keep a customer happy!