From Henry out salesman, Todd our financial person and Tom also financial person, we couldn't have been more pleased. Also a big thank you to Andrea for your special input. We appreciate all your kindness!
I received quick info on a recent trade. They held the car for me to be the first to see. I did end up purchasing. I had to call back after the sale and the sales person (Randy???s Kroop) got right back with me with the needed information.
I had been looking online for a used vehicle for quite awhile when I found Melissa & Garber Midland. Melissa was the first person from a dealer that really took the time to listen to what I was looking for and offer suggestions & options. She is amazing! If you’re looking online (in person too) for a vehicle get with Melissa!
Let me put in a good word for FEENY Chrysler in Midland. I worked with Rich Jacklin who was attentive and very accommodating. Rich presented me with a few options to meet our request, and we left with a new Pacifica. As a customer of FEENY for many years, I am happy to say I would be happy to recommend them to anyone looking for a new vehicle.
If you are looking to buy new or used then look no further. These guys were great. (A little long but hear me out) My wife and I were looking for a specific car and it turned out they had exactly what we were wanted. We found the same car at other dealers and got the run around from all of them. Three different dealers sold the cars out from under us. Had another dealership add some ridiculous fees I had never heard of and then finally we called Feeny. Got on the phone with Nolan LaCrosse and told him about all the other experiences that we had and he assured us that we had nothing to worry about. Everything went perfect we got down there drove the car and loved it. Paperwork was quick and painless they handled everything with our bank and away we went. Couldn't have been happier. Here is the part that separates them from the rest. A couple days later something went wrong with the car it was just not running right. So I called Nolan and he told me to hang tight and he would get back to me. Come to find out it was his day off and he had gone in to work to notify his manager Mike Beck of what was going on. They put us in a loaner and fixed the car. You won't find that kind of service these days.
In 2014 I got my first Jeep from here, Nolan was great as I was living in Maryland at the time and now the only reason I didn't get my 2nd Cherokee from is is because I now live in Eastern PA even further away but I always look here online for cars first when my lease ends! Keep up the great work Nolan!
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
Found my '13 Ram 1500 on Cars.com but Heath handled the rest over the phone. He got me financed, got all my requirements filled and answered all of my questions. We got everything done so I could drive up, test drive, sign the paperwork and drive home.
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