Best car buying experience I???ve had and I???ve had a lot.
by Londen22 from DealerRater.com
November 14, 2018
The dealer has a great selection and prices however my salesman made my experience! Ask for Bobby Gream specifically when you go to Tubbs brothers and you will be happy you did. Not only was he extremely knowledgeable but he was so easy to work with. I literally was able to select, apply & finance a great gently used vehicle all via email and phone in one day. So convenient as I can???t stand shopping and I???m super busy. They also have free delivery! I???ll conclude my review with the most important part of my experience... Bobby worked patiently and strategically with me so that I can make the best purchase that made the most sense for me and my future. With the high miles I drive and my teen son about to be driving, Bobby made sure to show me all my options and help me choose the best one for my specific circumstances! He also showed me how to work all the fancy new features and set up my phone/Bluetooth before I left. I couldn???t be happier. Thanks Bobby G and Tubbs brothers!
Bobby has been great throughout the whole process. Never felt pressured to purchase something and he worked with us to get what we wanted within our budget. Will be leasing from him again when this lease is up.
Having never leased before, I was nervous. I had just purchased a SUV 5 months prior from a different dealership in Howell that I did NOT feel safe in. Knowing I was going to have negative equity I felt trapped in a vehicle I didn't want to drive. My Salesman, Bobby Gream was a Godsend. He worked with me, and with the Finance Manager, Todd, to get me the best possible trade in to help reduce the rollover from the old car. Todd worked more numbers until my requirement of a payment less than $400 was met. Bobby worked with compassion and understanding in making sure I felt safe in the vehicle I was getting. I cannot tell you how much that meant to me. Thank you Bobby and Todd for your help and hard work in getting me in a vehicle I am now excited to drive!
Tubbs Brothers have always treated my family good. Questions are always answered. Always ready to go at set appointment times. The staff strives to make your vehicle purchase the best experience possible.
Bruce is a great salesman he's personable and knowledgeable he also gave us a great trade in amount on our truck and found us the exact vehicle we were looking for. He never tries to sell you more than you need or want. This is our second vehicle from Bruce and Tubbs Brothers in Sandusky. We use to live in Oakland County and we used a different dealership which we were no longer happy with after our salesman of 20 years retired. Amanda who did all of our paper work was very nice and efficient. This is a great team of people to work with and we highly recommend them.
I live in California and just purchased a 2018 Shelby GT350 from Tubbs Brothers. Although I'm so far away, Michael Gregg and Amanda Brown made the experience so easy! Michael was very responsive in sending extra pictures and answering all my questions (which I had a lot of). Amanda made the purchasing process a breeze, including having the credit & sales paperwork overnighted so I could sign and return. The car arrived in perfect shape and ready to drive with a full tank of gas! Thank you Tubbs Brothers, Michael and Amanda!
I had a great experience here when buying my used Ram. They had the best selection of heavy duty trucks around. Wayne and Mike did an excellent job helping me out and just went above and beyond my expectations. I'd would suggest this place to anyone who asks.
What a wonderful team. Employees that go above and beyond. Many thanks to Wayne for making this a wonderful purchase. Dennis Bugg what a great sales associate. Would come back to this dealer anytime.
Many thanks to all the wonderful employees of Marlette Chrysler..
Mike was very helpful through everything I asked, all the staff that helped really seemed to car about the customer. That is something really hard to find and the best part is they work with price and financing in any way possible
Pete is an incredible asset to this dealership, as he is extremely thorough in his methods and made our process as easy and seamless as possible. We walked in one day to look at our options and a few days later we drove away in a 2014 Ram Express Crew Cab. Pete listened to all of our requirements and obviously paid attention to our needs because we drove out of there with 99% of what we wanted. Our experience with this dealership was like no other. Not only did anyone not try and upsell us at any time, we never truly felt pressured to do anything that we didn't want to. Working with Pete through the details of what we wanted was more like sitting down and talking with a friend about a purchase, and we left there truly happy with our experience. Thank you Pete, and thank you Marlette Chrysler Dodge Jeep! You now have customers for life in us!!!
I had a great experience. The entire team works well together and never did I feel pressured to make a purchase. Mike always kept us informed along the way and the rest of the team made picking up our vehicle a pleasure.
This is the 11th or 12th vehicle we have purchased from Dan since 1988. ALL have been dependable and of excellent quality & value. We thank Dan, Chris, & Roxanne for their friendly assistance in choosing the vehicle, preparing the paperwork, and teaching us about the controls. Their help made the purchasing process painless (except for the monthly payments, but that's not their fault...!). This is now the 5th or 6th time we have made the trek from Saginaw to Bad Axe to purchase from Wolverine. And when the time comes to purchase another vehicle, we will, circumstances permitting, buy from Dan again. THANKS Wolverine Auto Brokers!
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