I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
I bought a Ford from them and they will go one stop further to help.thire customer I will.never go.back to.a big dealer again as long north coast is here thire dad and mom raised thire sons to be honest and fair thanks again Jamie and Jared 9
Best experience my husband and I ever had buying a car. Saw the car online and called to check if it was still available, since we would be coming from Buffalo. James informed us that it was and he would make sure the car was ready for us to inspect and test drive. Loved the car and drove it home that day! Must point out that there was never any pressure to buy the car--totally low-key dealer. James handled all the paperwork that day, a Saturday (i.e., registration, insurance transfer, and found us a great rate on a loan.) James was EXTREMELY helpful the day of the sale as well as after when we were back in Buffalo and had a couple of questions. He went well above and beyond what you would expect from any car salesperson. I would HIGHLY recommend North Coast Auto Brokers to anyone looking for a car--GREAT dealership.
I have never bought a car from a dealership in my 37 years of driving . But after dealing with Jared and James I will be buying all my cars with them . What a GREAT experience it was . I even brought them a gift at the end of the sale . Thanks again for the hassle free sale and look forward to buying from you again
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Bought new in 2012 from Brandon Taccoe. Came back 2018 bought new again . This time Hoang Levin who went out of his way. Never gave up on me and got me the lowest interest rate possible with payments I can afford . He really fought for me. He really listen to me and was honest about everything. He needs to be promoted . I was not pressured in any way. I would go back again to Hoang Levin every time and recommend him to anyone who is looking for a vehicle. So Fabulous. He really cares about his customers. Fantastic job . I left with a huge smile on my face in my brand new 2018 Jeep Renegade with only 6 miles on it. Xmas came early for me. Much love
I had a great experience at this dealer. They are not pushy at all and let the vehicle sell itself. I had all my questions answered right away. They are very knowledgable and professional. My dealer was Ray Montalvo and he was incredibly helpful during the whole process. I would recommend this dealer to anyone looking to purchase a vehicle.
Great customer service. Joe was very helpful and i would do the rapid oil change again. Its better then making a appointment. He kept me updated on the progress and recomended changing 2 filters and even brought them out to show me. Awesome
Brandon and Jim made the process of buying a new vehicle and turning in my lease the easiest and fastest transaction And I have already recommended my friends to the both of them and the dealership thank you again Bethann imburgia
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 3, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Joe Pellegrino and the rest of the faculty was a pleasure to work with, they made sure to meet our every need and want with finding us a perfect family vehicle! We will be coming back for our next buy and will be sending all our friends and family to them for their next vehicle purchase!
Quick and easiest process we ever had buying a car!
by Grace1 from DealerRater.com
November 5, 2018
We lived about an hour away from this dealer but we found a car we liked online. Joe Pellegrino responded to me right away and worked numbers over the phone so we new if the deal was worth driving to see. Joe got us an excellent bumper to bumper warranty and it still feel within our price range. We made the drive and we test drove the car. They put new tires and brakes on the car to ensure it was in tip top shape for our son. Car was detailed to the max, we were super happy. In and out with the test drive and paperwork under an hour. Car only came with one key, and Joe just overnighted us two replacements keys to our house no charge. I can not say enough about Joe and this dealership.
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
Worked with Lionel. As I had to travel about an hour to the dealership I greatly appreciated the fact that they would work with me to find a deal the allowed everyone to be satisfied. Lionel was available but did not apply the pressure tactics. Nice to feel like a customer and not a number or piece of meat. Will definitely look to Hartway in the future. Well done.
Easily the best experience I have ever had buying a car. I located the vehicle my father purchased online and from the start of requesting initial information to picking the vehicle up and taking it home, Hartway Motors was courteous, prompt, professional, and just flat our excellent in their response. The price of the vehicle was as good as anywhere around, to boot! They went over and above to make the overall experience as pleasant and easy for us as they possibly could. Would HIGHLY recommend using them if you are looking for a vehicle. My father and I traveled over 3 hours from Pittsburgh, PA to Medina, NY where they are located and we wouldn't hesitate to do it again! Thanks to Emily and Zak for making our buying experience great!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.