Used cars for sale near Rapids, NY

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

my grandmother sadly traded in this gladiator i wish she would have kept it . It is very comfortable,reliable,it look great on the outside,it has enough power,and its value is very good.

The service is simply excellent. From the ease of getting an appointment, to the way they explain what you need and accommodate you while you’re waiting, the whole experience is as good as it can be!

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

I love my CX30. Only a few very minor complaints. The back seat is small. I would only recommend it for small children. Since i'm the only user, it doesn't really apply to me. The car overall is small, which makes it easier to maneuver and more fun to drive than larger CX models. I'm 6'3 tall and have no problem fitting in the driver's seat - plenty of head and leg room. The other complaint is the small gas tank (under 13 gallons). Even though, I don't regret buying my CX30. It's a lot of fun! I would definitely recommend not looking at any trim level lower than premium due to all the options the premium includes. I opted for the non-turbo. It's fast enough without it, and was 3K less.

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

So far, this has been a great car. Good gas mileage, good ride, good service, except for one issue with fuel injectors. Out of town dealership relaced quickly and professionaly and got us back on the road.

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

We purchased a 2026 Subaru forester from Nick and Sam at West Herr. Excellent customer service! They took all of our needs into consideration and created a deal that was perfect for us! Pricing was very fair to us, everything was explained in detail and we love our new car.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

This is our second Mach-E purchase. Our first was a 2021. We chose to sell it and get a 2025 Mach-E Premium. The 2025 gets revised suspension that is so much better than the previous years, which was bouncy. You can also now get the premium without the glass roof. I do not like the glass roof, so getting the premium features without it is great! Excellent power, comfort and features at a pretty good price. Love the style, too!

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

One very awesome vehicle. Checks all the boxes you need in a truck and exceeds expectations on quality, performance, and looks great ,too. Love my nre truck.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

My 3rd Lincoln 2016 MKX..2018 MKX..now a 2022 Nautilus .. the right size a 2 row SUV we live the 13" nav screen and it's technology... Quiet, comfortable and the twin turbo is remarkable .. forget a comparable Cadillac that's rated less then this cruiser etc.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

MOST importantly it is a JEEP. If you want a luxury vehicle, buy one, if you want a full-size truck, buy one, if you want a sports car, buy one, the Jeep Gladiator is none of these. It is designed to be a mid-sized pick-up yet still be a Jeep, it does this PERFECTLY. I have owned 9 Jeeps over the years, as early as 1978 up through 2006; the Jeeps today are full of more amenities and comfort than they ever have been in history. I have 2 Gladiators; a '23 Mojave, and a '23 Diesel Overland, both of them are INCREDIBLE vehicles on and off road, and MORE than fit the bill for a light duty pick-up, superseding most others on the market, and I am even comparing to any of the 5 Tacoma's I have owned. If you are in the market for a light duty pick-up, you can't beat it; whether it is a loaded up graded model, or even the base model, it is still a truck with 4WD, straight axles, and still available with a manual transmission. VERY happy with both of mine!

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Oil change service pretty good 1 hr . 8 qt. Oil and filter. Cost me $120 . Might be back ? Average experience overall.

Overall a good car for the price, smooth and quiet ride (for its class) and surprisingly accurate gas milleage. What we like so far (got it a month ago and have already 1500 miles (driven in the mountains and in the city): consistent great gas mileage - the best among hybrids; nice exterior design and great safety features; spacey interior; very decent and quiet ride: don't expect great power from the start but can get to 140 - 160 miles/hr and ride smoothly and quietly. What we don't quite like: the door pockets are so small one cannot fit a regular cup of coffee or tea, rather cheap fixtures, missing back sit middle cup holder (they added it to the more expensive models but these have lower gas mileage), the mirrors do not automatically fold, weird design of the middle console, it has a sort of wall (possible for the right seat rider to hold) but that takes of the space we could've use to add a two cup holder adaptor. After a year of ownership I'll update the review.

I just had my 2025 Subaru Outback ( also known as Gladys) serviced at West Herr Subaru. I highly recommend taking your Subaru here, I got an appointment right away, service was quick and everyone involved was so helpful and friendly . Big shout out to my service manager Jim !

Recently purchased the Chevrolet Blazer 2LT Midnight Sport Edition SUV and absolutely love this vehicle. The Blazer has a very nice, sporty, and unique design. The 2.0 Turbo 4 cylinder engine delivers plenty of horsepower at 228 HP. I'm used to driving a V6 engine and was concerned about the performance and I can honestly say it delivers a solid performance. It drives very smooth and has great gas mileage, 29 mpg highway and 22 mpg city. The interior is designed well, the cloth seats are comfortable and this Blazer is very spacious. The technology is easy to use and has Wi-Fi connectivity. I highly recommend this Chevrolet Blazer to anyone looking for an affordable SUV that looks great and has solid performance.

It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!