I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
Hello Car Buys... I recently purchased a Used Vehicle from Bell Audi and my experience with the dealership, and more importantly my salesman Slavik Cucosh was extremely good. The guy went above and beyond to help me and that was for a Used Car. I can only imagine the service he would provide if a New Audi was on the line! If you're in the market for a New Audi or Used car on their lot, do yourself a favor and go see Slavik. Tell him the VW Jetta guy sent you.
After going to 5 different dealerships and getting the run around it was freshing to go to a dealership and dealt with straight up individuals. Aubrey was my sales rep and he guide me thru the process seamlessly. I had several concerns with the vehicle and it was great to have someone put your mind at easy. Barry was the finance manager that I dealt with who did a great job explaining ever document that needed to be signed and gave me advice as it relates to my credit. I had the pleasure of also meeting the General Manger who was extremely welcoming. My only criticism is that the process and wait time was long. I was sitting and staring into the air a few times but overall an amazing experience
Excellent customer service and support throughout the entire buying process. I would highly recommend Ryan Schmidt and Sulu Peiris at Bell Audi. Their passion for customer service is without question. I look forward to working them again for my next Audi purchase. Keep up the good work guys!!
I went to Baker Jeep as my Grand Cherokee lease was up. Konstantin did a fantastic job making me feel comfortable through the entire purchase if my new Jeep Wrangler JL Rubicon! I absolutely AM's thrilled with it.
I bought a 2007 Jeep Commander from a dealer in Bel Air MD almost 2 years ago . And the experience I had at Baker Jeep was the complete opposite. I drove 150 to this dealership specifically because they had what I wanted and treated my so well along with worked with me. I would definitely buy from them again. They explained everytjing to me so well and in detail.
No complaints. I have been getting my car serviced at Baker for years and have never had an issue. The techs are informative in reviewing the repairs that are needed. They move quickly and everyone is easy to work with. I would say the entire staff is looking out to make sure their customers have a great experience!
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
We had a very pleasant experience with Hamilton Mazda, the staff was easy to work with from start to finish. Some time back I wanted a cover to go over the top of my MX5. Two of the employees helped me wth that, so I am a repeat customer. Ilp
service performed as advertised, shuttle service provided. service rep was very knowledgeable, very personal. Scheduling my appointment on line was easy and convenient, asked for a call back and received one.
This people that helped us buy our new Ford Fusion were great ... they worked out the details to the exact amount we wanted to spend ... they also were not pushy like so many car dealers can be ... very happy with the experience and will go back to buy my cars there in the future.
What a great experience buying a car at DCH Ford. The General Manager, Barry is the best. And so was the rest of the staff! I would not go anywhere else!
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