Used Subaru Ascent for Sale in Wilmington, DE

We have two Subaru's which were purchased and serviced at Delaware Subaru. Everything from the Salesman, purchasing, and having our vehicles serviced at Delaware Subaru has been excellent. The service team has resolved every issue we may have had in a timely and professional manner. My Brother is in the market for a new car, and I will be sending him to see our Salesman Charlie, when he is ready to buy.

Work started on time. Problem discovered by serviceman,explained clearly by Tony,repair done efficiently. This is why I always bring my Outback here.

I've been a life-time Honda driver and owner. It was time to let my high-mileage Pilot go as our family grew and it started to cost more to maintain (I loved that car). I opened my search for a replacement from Honda to Subaru based on the many great things I've heard via friends and family - both new and long-time Subaru owners. I began my search online, searching all dealers near me, looking at their in-stock Outbacks and Foresters. Since all had decent stock of what I was hoping would make it into our price range, I decided to narrow it down to Matt Slap, the closest Subaru dealer to us. I first contacted them to setup a test drive using the pop-up on their website. I was called by Mary T to ask when I could come in. She was pleasant, but unfortunately I was at work and couldn't talk long. A day later I again went to the website and setup an appointment for a test drive, easy thing to do. I was greeted by Greg Winter at the door. Friendly right off the bat and ready to help. We cut to the chase and got out on the lot to take a look. It wasn't long before I was behind the wheel of a Outback Premium. We talked about the car as I drove, of course and, moreover, OTHER makes. He knows his cars and the details! Much more than I could ever care to know or take time to. My point is that it made me feel like he wasn't just going to keep directing me as to why Subaru was great but what else is out there is today's world of cars. Again, something I don't think about much, until ready to purchase a new one. We took a Forester Premium out next. Another pleasant ride and more "car talk". When we returned we looked at other trims of Forester and talked over what I'd look for in price, along with what else they might have in stock. Not long after we were off to their lot on 273, to compare even more. A Forester caught my eye and so we headed back to the dealer to talk more and see what they could do for me. The summation of the rest of the visit: -They looked at my Pilot and gave me a very fair value on it (it being a Honda DID have an impact on whether they would entertain taking it or not) - They gave me a better price on the Forester I wanted after the initial monthly payment wouldn't work for our budget - Greg remained professional and comfortable to talk to and work with throughout the process after I accepted their offer - Larry came by to check on things and ask what I thought, but beyond that had little interaction with him (a nice guy for sure though!) - Finance with Michael went smoothly and was easy for me to understand my additional options. I didn't feel pressured at any point. He's good at his job and, like Greg and Larry, professional, yet comfortable - The last person to help me out was Amanda, who oriented me to me new car and help me clean out my Pilot (YES, I took home my Forester that same day I went in to "just look"!). She was able to answer every question I had and was personable and pleasant. It was a LONG day, having shown up around 9:00AM and left around 1:45. I never felt pressured to buy that day. I was even asked if I would take it home that day if I could and I said that I would consider it. Sure, I was excited to get a new car and maybe anxious and impatient, however I felt good about it driving home, ready to show it off to the family. I'll have a follow-up appointment in the next few weeks. All in all a great experience at Matt Slap!

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

I am not one to generally write a review, so when I do ... it's either really good, or really bad. Suffice it to say, I've got both thumbs up for this experience. Bottom Line ... if you're looking for a dealership that will find you your next vehicle, then look no more. Your most equitable investment in time will be a trip to Apollo Auto Sales in Sewell, NJ. While I cannot speak for every member of their staff, I have a solid handle on how most of them conduct their business. I can count no less than 7 individuals who made our purchasing experience'more than just buying a car'. And there is not one person there who negatively affected our buying experience. From Manning who catered to our every inquiry and request... to Jim who did everything possible to secure a win-win result ... to Joe who painstakingly worked out the details of our financing, warranty and trade in ... to JJ who did the final detailing ... and to others who offered pleasant conversations ... we give you our sincerest thank you! For the reader who needs details ... this is what you can expect from Manning (our Salesman): (1) He will respond promptly to any calls, voicemails or texts, (2) He will treat you and your spouse with respect throughout the entire process, (3) If you need him there at a time he is not scheduled to work ... he'll find a way to be there, (4) He will be fair to any question or request you make, (5) He will see the sale through until you drive your vehicle out of the lot ... (correct that ... he will see the sale through ... into the questions you have on the day after). Apollo earned my trust, ... and they will earn yours too.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Customer service is always excellent. I loved the new Crosstrek loaner and we may have changed our mind about replacing our old Forester with a new one when we decide to do so.

Because of our experience in 2013 we returned last week to buy our new 2018. Once again we were treated with professional service from a dedicated team of Greg Winters, (manager) Ron Brzezicki (salesman) Chris-(finance) and Debbie-(service-specialist). We will continue to recommend Matt Slap to our friends & family. TFC Sent from my iPad

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

I want to personally thank Rachel, the service writer, and the technicians who checked out my car, Cody and Eldred. If it weren't for them, their kindness and the fact they stayed late for me - I would not have made it back to VA when I needed to be there. I was heading to VA from NJ to work and visit family when out of nowhere, my car stopped accelerating. I had no idea what was wrong and thought "Oh hell, my car is gonna die and I need to get home tonight!" Thank goodness I had AAA and they gave me the info to contact Matt Slap Subaru - the closest AAA authorized repair facility. I informed them of what was going on with my car and told them I was waiting for the AAA tow truck. It was 5:00pm and the height of rush hour traffic. They informed me the service department closed at 6:00pm, but they would do whatever they could when I got there. The six mile drive to the dealership seemed to be the longest of my life - as it took 40 minutes and I was so distressed because the service department was going to close in 20 minutes. Were they going to be able to find out what was wrong with it and fix it in that time? After they got my car in the bay, Rachel informed me the technicians agreed to stay until they figured out what was wrong and it was fixed. I was so grateful and couldn't believe they would go out of their way to help me the way they did. They quickly assessed what was wrong and fixed the issue. They also topped off all my fluids. They had me back on the road an hour after I came in. They took care of me as though I had purchased my vehicle from them and I couldn't have been happier. I made it back to VA that night. I may never cross paths with any of these people again, but I promise this, I will never forget the kindness extended to me that day. I will be forever grateful!

In spite of construction, everyone was helpful and friendly. A very positive experience. Especially happy with sales person Jeanette Prestia. She was very knowledgeable and professional. Answered all of my questions. She also went above and beyond when she removed our Eagles plate and installed it on our new car!!👏👏

Does the end justify the means? Definitely not! That said, my ultimate experience with Rafferty was both enormously gratifying and also, for better or worse, just as upsetting at the beginning. The first half of that remark is for the dealership; the latter for my fellow consumers. However, both parties could benefit tremendously by considering the last-minute, Hail Mary, work-a-round I accidentally ended up applying Without naming names I'll just say that sales reps - within every industry, and just like us - have both good and bad days. The corresponding features of each can have a profound effect on one's level of focus, will, energy, helpfulness, determination, interest, caring, etc, etc, etc. If you were a rep wanting to win an award for salesperson of the year you'd better be on the positive side of those traits. If you are a consumer, however, and purely by chance happen to find yourself dealing with a "bad day" rep, don't blame the dealership. Rather, hang up, call back and specifically request a different person. That's what I did - but ONLY after five days of steaming over what happened during my first attempt. On the fifth day I was actually in the process of wiring money to a different dealer for a car I decided I could probably live with when suddenly the internet went down. Everything stopped. I thought for a moment, picked up the phone and followed the above advice. The outcome? I was paired with a rep with whom I was able to connect genuinely, and ended up getting the car of my dreams. The moral: Neither steam nor groan, Unless flawless you've been shown. Realize that dealerships keep multiple reps on hand for the express purpose of compensating for the daily allotment of "bad day" reps who, for the sake of all, would have done far better to call in sick.

I drove home and it was amazing. The vehicle rode so smooth and it was a nice ride back home. I am so glad that I went to speak with Pamela, she helped me so much. She was patient and very nice to us.

I finally had an easy hassle free car buying experience. I have owned a few Subaru's and had about 4 months left on my lease. I thought it was time to begin checking out new cars. I have never dealt with Rafferty in the past but they had the most inventory in my area so I thought I would check it out. I started emails with Jessica, the internet rep. We already discussed pricing for the make and model I was interested in before I walked into the dealership. I walked into the dealership at 9:30am and drove off the lot in a new vehicle by noon. My sales rep Steve Heck was friendly personable and knowledgeable about the vehicle. There wasn't the usual phony haggling that I have encountered at other dealerships. I had already researched the fair market price for this vehicle with options and Steve came back with a figure that was right in the sweet spot. The Finance portion with Jim McDonald was fast and efficient. I have previously sat for over an hour going through paperwork. I was done in 10 minutes. Jim answered my questions when I had them and we moved through the mountains of paperwork effortlessly. The car got detailed and Keith walked me through all the electronics and operations. It was a pleasure dealing with Steve and the rest of the staff at Rafferty. Don't let the construction going on keep you from visiting the dealership. Yes its a bit of chaos but out of the 6 new cars I have purchased over my lifetime, this is the first experience that wasn't a painful drawn out ordeal that took all day. Oh and so far, I love the car

I had not purchased from Rafferty in the past, but had been bringing both my Subarus to them for service for several years, and their Service Department is excellent. I was dropping off my WRX and thought I'd see if they had a new model in stock "just to check out". I was introduced to Ben Weyant and after an honestly enjoyable hour or so I was leaving in a 2018 WRX in the exact color and with the specific package I wanted! It really was that easy. And "enjoyable" is not hyperbole! Ben is one of the nicest people I've met in a in long time, he made the whole experience truly pain-free! I highly recommend Ben (and all the staff) at Rafferty Subaru!

Come and see Jayson Cohen at Prestige Subaru of Turnesville! Jason is the best! Very informative when you have questions in mind about the car you are looking for. He???s incredibly knowledgeable about their inventory, very patient, did not exert pressure on me to buy a car👍 & very friendly ( which is great, because it???s make me more comfortable to ask any worries I have in mind comparing cars that i really like). He makes my buying experience smooth & stress free!🤩 Thank you Jason!

This car is amazing and so much fun to drive. Too many features to name here. Can’t even pick a favorite. For a three row seater it handles like a sedan but has room room galore. The third row is so comfortable and has its own vents. Cup holders everywhere. This is a must drive. You will be blown away. Subaru has thought of everything

This was a car that sold itself -- we replaced a beloved 14 year old Forester with a 2018 with 9500 miles. Our salesman, Harris Schulman, treated us like old friends. He has a great sense of humor which matched our own. He really understood our needs and worked long and hard (and patiently!) to meet them. We had his full attention. He never tried to rush us or to attend to other business. When we finally agreed on the deal it came out better than he promised -- the lower than anticipated interest rate lowered our monthly payment. When we dealt with business manager Jennifer Pinto I was expecting the worst but she was a dream. She went through our paperwork efficiently and pleasantly. She told us about all of the options for extended service plans but she placed us under absolutely no pressure to buy anything else and we did not. The whole experience was remarkably pleasant from start to finish.

My family has bought 2 Subarus from Tom Toppi this year! Tom has created a great experience for my entire family; he helped us to understand the different models and allowed us to test drive the vehicles an additional time to ensure we liked what we were buying. My mom bought an Outback and I bought a Crosstrek - two safe vehicles with great features. I have been driving my 2019 Crosstrek for a week and have fallen in love with it; whether I am driving through hilly backroads or on the highway, I feel safe in my vehicle with blindspot assist and enjoy my ride with my sunroof and heated seats. Thanks to Tom for creating a great experience and helping us purchase the perfect vehicles!

After two Outbacks we sized up to Ascent. So far, great, as we have only had it a few days. The Subaru reputation for reliability, style, handling, comfort and details is why we keep coming back.

Unfortunately I got talked into leasing again far from home. I'm not happy about it and I should have gone to John Kennedy first. and he knew it. But he was very nice and professional when I called to cancel my test ride

Kennedy Subaru are so easy to work with!!! made the buying process stress free.