I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We loved our 2018 subaru crosstrek. I've been researching about this car for days since I wanted my wife to have a safe car that can also do light off-roading with my fj cruiser ,and I'm really impressed on the safety features equipped in the car. We appreciate the help of Mr. Nando DiPasquale through the process of obtaining our vehicle. We didn't feel rushed, and we felt that we made the right choice. Thanks so much guys!
On my lunch break, I stopped at a gas station on Atlantic to put air in my tires. The machine was out of order, but the gas station failed to put up a sign indicating this. The machine actually took air OUT of my tires leaving me with 16 and 25 on tires that are supposed to be filled to 36. I thought I was going to faint I was so upset. I saw the Subaru dealership across the street and drove there carefully praying they could help me. I drive a Jeep and I am not a customer of theirs-they had no reason to assist me. When I pulled up and explained my situation, Jennifer M. was so kind and sweet and said that yes, they could absolutely help me. She directed me to the guest area and within 10 minutes, I had my Jeep back and my tires perfectly filled. I am so grateful and impressed with their customer service. Far better than the desultory customer service I receive at the Jeep Dodge dealership that I purchased my vehicle from. Jennifer was my savior today and I appreciate the kind and professional attitude that was given to me.
Great car buying experience. My salesman, Clarence, was extremely helpful with finding a new car. Everyone was laidback and provided exceptional customer service. I highly recommend purchasing a car through them.
My name is Dott and I just wanted to share my great experience at the Ernie Palmer Toyota dealership. I was referred to the company looking for a car and was treated like a VIP customer. I was helped by Mr. Micheal Weathers and he went above and beyond for me and I really appreciate that. I even mention that due to circumstances I wouldn't be able to travel to get the car. Mr. Weathers advised that it was not a problem and had the car delivered to me that same day over 200 miles later. That's how I would be like to be treated everywhere I went. Thanks again Mr. Weathers for all your help and assistance.
Nando was great, friendly and helpful getting my mother in law into anew forester. We appreciated his patience in pulling all of the choices up front so she could pick a color. Fast and easy process for us.
We could not have asked for a more professional and friendly experience. We took our 2017 tacoma truck in for some warranty work, and was loaned a 2018 Highlander. We so much liked the highlander over our truck, that we wanted to purchase it. The rental staff that we dealt with went above and beyond our expectations, and we received a great deal.
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
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