We loved our 2018 subaru crosstrek. I've been researching about this car for days since I wanted my wife to have a safe car that can also do light off-roading with my fj cruiser ,and I'm really impressed on the safety features equipped in the car. We appreciate the help of Mr. Nando DiPasquale through the process of obtaining our vehicle. We didn't feel rushed, and we felt that we made the right choice. Thanks so much guys!
On my lunch break, I stopped at a gas station on Atlantic to put air in my tires. The machine was out of order, but the gas station failed to put up a sign indicating this. The machine actually took air OUT of my tires leaving me with 16 and 25 on tires that are supposed to be filled to 36. I thought I was going to faint I was so upset. I saw the Subaru dealership across the street and drove there carefully praying they could help me. I drive a Jeep and I am not a customer of theirs-they had no reason to assist me. When I pulled up and explained my situation, Jennifer M. was so kind and sweet and said that yes, they could absolutely help me. She directed me to the guest area and within 10 minutes, I had my Jeep back and my tires perfectly filled. I am so grateful and impressed with their customer service. Far better than the desultory customer service I receive at the Jeep Dodge dealership that I purchased my vehicle from. Jennifer was my savior today and I appreciate the kind and professional attitude that was given to me.
Nando was great, friendly and helpful getting my mother in law into anew forester. We appreciated his patience in pulling all of the choices up front so she could pick a color. Fast and easy process for us.
I got more for my trade in than I expected. I used the extra to purchase Maintenance and Service agreements. I love my new vehicle and would recommend Jerry and Subaru of Jacksonville to anyone on Earth.
Subaru of Jax lived up to its top-notch reputation in my dealings with them. I got to see a number of autos with a range of options packages. They also gave me a really good deal on my trade-in. The salesman and the financing officer were both friendly and courteous. I recommend going to Subaru of Jax to buy a new car.
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
Best Service Department and Customer Service I've had in many years. The people are very nice, the dealership is clean and comfortable if you're waiting on your vehicle. Needless to say, the Subaru cars are amazing. I'll always have a Subaru.
I came there with a motive and Joshua put me all the way in the game! He got me what a wanted and didn't give up! His attitude was great! He did a awesome job making my dream car keys land in my hand. He didn't give up and that means a lot to me and as of today I'm still happy riding around in my brand new 2018 okay!!! Great job Josh man u the best hands down!!!
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