Best New Car for Me and Best Customer Service Ever
by Darryl from Chicopee
July 18, 2018
4.6 (17 reviews)
Let's just say nothing good ever comes easily and that describes my recent used car search ... until I met Ernie and his crew ... simply a class act.
I arrived in a rush, on a budget, and exhausted from dealing with larger car dealerships.
From the moment I spoke with Enrie on the phone, arrived and met Ralph and the others, I had a good feeling this buying experience was going to work out ... understatement ... they rolled out the red carpet for me ... and even when I got out of line, stuck with me and ensured I was well served and completely satisfied.
Outstanding, Professionalism, Customer Service, and most importantly Earnest, Honest, and Genuine Care for the Clientle.
BUY YOUR CAR FROM ERNIE'S ... IT IS WORTH THE RIDE THE N. ADAMS!
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative’s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can’t go wrong!
If you buy anything else under $20K you're wrong!
by Stoops989 from Colorado Springs, CO
June 29, 2018
I cannot say enough about how wonderful this car is. It is not fast, but it is quick and a huge thrill to drive. I have heard that some of the CVT's are not so fun but I went with the 5-speed manual and it is a total joy.
Pulled my family of four and an 8' Uhaul 1300 miles without a word of complaint. Rips mountain roads like it doesn't know it isn't a WRX. Gets 30 Miles to the gallon if you baby it.
The car was in a flash flood just a few months after purchase, and after sucking all the water out the car continued on as though nothing had happened.
It recently suffered a front-end impact at around 30-35 MPH, the engine never shut off, no fluids leaked and I was able to limp the car home. Whole family in the car, my wife has injured her knee and I have some back issues, but the other car was totalled and completely immobilized upon impact.
All in all, the greatest car I have ever owned. Likely one of the greatest I will have ever owned. If this one does not survive the cost of repairs of this accident it will be an immensely difficult decision to consider a larger Subaru over the Impreza again.
Easy servicing experience. No wait time and everything was handled efficiently. I was in and out in about an hour.
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
My wife could not get her car out of park. I got it out of park and they took me in with out an appointment. They had the problem fixed in a few hours.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Paul made this the best car experience I have ever had. I wasn't even looking to purchase a Subaru I was there with my daughter. Asked him about a Foster he told me to take for a drive and from there I was so quick and pain less and he never went back on what he had promised. I would purchase another car from him anytime. Thanks Paul.
First Subaru owned - so far so good.
by TM from Lancaster, PA
December 31, 2018
Have always admired Subaru's legendary reliability and AWD, so it was an obvious choice when I needed to buy an economical AWD commuter for my wife.
Entire purchase process was simple, concise and stress-free.
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
This was the best car buying experience I have had. I actually did not have any intention
Of getting a new car that day but i found just what I was looking for & it was a seemless,
No stress & pleasantly smooth. I drove it home that day.
Jeff Meadows was my salesman and I would recommend him highly without any reservations.
Happy that I walked in there that day...
Very reliable car
by Great car from Blaine, MN
October 19, 2018
I leased the Impreza for 3 years and not a single problem. That’s exactly what I would expect from a new car. Never had zero problems before. What a great car for the money.
Great customer service. I had a tire problem while out shopping. Called the Service Department and was told by Chris to come right in without an appointment. I was in and out in record time. Excellent experience.
Reliable and economical
by Michael from Blauvelt
August 8, 2018
Basic comfortable car. Very reliable and economical. Leased vehicle for 2-1/2 years and decided to buy before lease ended. Would have liked a sunroof and rear cargo cover.
Nice place to buy a car. Use Joey for your salesman, very knowledgeable and straightforward!
Love this car
by icequeen from OR
July 21, 2018
I was looking for a sedan AWD and this was the only one I found that is very affordable. I love that it seems very dependable and I like both the exterior and interior look. It also has Bluetooth, camera, phone features and I love the speaker sounds system!
Sohail William is an excellent sales rep! He is very patient and he helped me get a very affordable monthly payment on a 2019 Premium Subaru Forester. In addition, i picked out my car at 2 in the afternoon and had it at 7pm later that same day!!
This is my fourth Subaru from this dealership and salesman.
Fun reliable car great for all weather seasons.
by Kyle from Groton, CT
January 27, 2019
This car is fun to drive being a manual transmission with plenty of torque. Super reliable in all weather conditions. Fun to visually mod with tints and rally car features. It is very safe and looks great. I own this car currently and love it so much.
After searching for the best offer under my situation, got to the dealer 5 minutes before closing, on Saturday afternoon! Bill took care of us and our needs. He help us get finance, and the deal was closed quickly! AAA+++
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
Bill was very easy to deal with. Very quick on replying to my questions and when we agreed upon a price, he held the car for a couple of days without a deposit, even though he had people stop by and offer to buy the car. The day of the sale, he called when I was on my way and told me the radio stopped working and took some money off the price to compensate. If and when I am ready for another purchase, I would not think twice about using him. Thanks Bill!
So far so good, only own this for 5 days.
by SuzyQ from Bayside, NY
January 24, 2019
So far so good I haven't had it long enough to say. Only 5 days.
Drives great still getting to know all the bells and whistles.
I found a car I wanted online, although it was several hours drive. After reading positive reviews about Bill, I felt confident enough to make the trek, and I'm glad I did. Bill was a pleasure to buy from, and the car was exactly as described. The process was quick and easy. I would definitely buy another call from WS Auto Sales!
by tara12928 from burnham maine
December 8, 2018
Drives nice but, would like more options. It would be nice to have more power options. It would be nice for the car to have a sun roof and electric seats.
I came for an oil change and tire rotation and they also reminded me that my nys inspection was also due. The staff was very helpful and courteous and no wait time for the shuttle to my work.
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
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