Used Subaru Impreza for Sale in Muskegon, MI

Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets.

On October 11th, I totaled the 2010 faithful Subaru Forester we had driven over 220,000 miles. We had planned to "take it to the Moon" and reach 238,000 miles! I unfortunately hit a 200# 6pt buck head-on at 75mph. I escaped without a scratch. Unbelieveable. Within 24 hours we bought another Subaru! Rob Gould was fabulous making that happen smoothly, cheerfully and promptly. John Gongalski was great getting our immediate financing accomplished. Both stayed well after business hours to do this! You guys were the BEST! Thank you for being there for us when we needed you most to get us back to normal! Please post the photo of the 2010 after the accident we gave you with the caption "He lived!" Thank you Rob, John and Subaru engineers! You have an amazing product! We are greatful. Halubs

This car is overall fun to drive, has an awesome stereo and has many convenient features, two outlets for power as well. And the 5-speed tops it all off..

Sales person ???Katie??? and her assistant were very professional, accommodating, very low pressure and great to do business with! Best experience we???ve had purchasing a new vehicle...EVER! We held off buying a new vehicle for quite a while because in the past we dreaded the whole car buying process. Dealing with My Auto Import Center in Muskegon was stress free and well worth the drive! Thanks to all and we will be back! 👍🏼

Original equipment tires wore out at 20,000 miles. Replacement Uniroyal Tiger Paws went 42000 more miles. Was unable to meet factory specs for wheel alignment. Despite that replacement set of tires wore evenly. If you purchase a new Subaru require that dealership align and show you results are at factory specs before taking delivery. The radio controls are difficult to use. touch screen is insensitive in cold weather. Radio knobs taper away from you so are difficult to grasp. Overall electronics are way overly complicated. Handling is very good. I like the CVT trans. It matches the power curve of the engine. Very secure car at highway speeds. Great traction in wet/snow. Zero mechanical problems. Great carrying capacity. I am at 62000 miles and will keep the car for several more years. Remarkable fuel mileage of 34.5 MPG overall.