Living in the desert is hard on batteries. Our 2015 Forester just experienced its first dead battery...lasted 3 3/4 years...unheard of in the desert. Sarah from PS Subaru rescued us on her lunch hour. Forward to the dealership. Jordan set up a new battery service for us AND put the gallon of ice cream that we had bought before all this started in the employee freezer. This is not how we planned to spend our day but Sarah and Jordan put a good spin on our dead battery experience. Thank you Palm Springs Subaru.
Customer Service, kindness, attention to detail and ease of conversation, added plus is quickly built trust as well as patience and efficiencies. I drove from San Diego to Palm Springs for the car I decided to purchase. All done over the phone and text messages with BERRY TURLEY. Amazing man, talk about going the EXTRA MILE! It didn't stop there. I had the pleasure of meeting BILL REYNOLDS in finance. Who would have thought the finance department and agreements wold be so enjoyable? Pretty sure I made some good friends in Palm Springs! I am so thrilled with the kindness, attention to detail and patience received from both Berry and Bill. I am actually considering driving to Palm Springs for car service! :)
Wow! Super impressed with the service I received yesterday! My "check engine" light came on, Juan Flores and Stacey Woodman fit me into the busy schedule quickly and went out of their way to loan me a car so I could run some errands. The service department completed the inspection, fixed the problem, and washed my car too!! It cost about 1/3 of what I was expecting to pay. My service experience couldn't have been any better!! Thank you!
I am a senior senior who accepted an independent rating of a Subaru Forester as the best vehicle for me. At Palm Springs Subaru, Ron Ossea helped me satisfy that goal promptly, efficiently and cost effectively. He provided a preliminary overview of the Foresters features and a trial run. Palm Springs Subaru will follow this with a more comprehensive education and practice of the Foresters features.
I bought a 2000 PT Cruiser from Avi in 2017. My experience was excellent! The car is still going - has never had any issues other than battery which was my own fault. He asked me what my needs were an I said #1 reliable, working single mom, very busy, then about looks. He steered me away from a car I liked that he said "wasn't the right car for me". He connected
Me to financing, showed me where my 2nd job was actually better paperwork for financing, gave me
More than anyone else would
Offer for trade-in and was 100% straight up with me. I am coming back from Minnesota with cash in hand to buy another one from him soon. I will call ahead and tell him what I need and the brothers will hook me up. Can't say enough great things about them.
I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
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