This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
I was looking for a used safe car for my daughter's first car. They found me a beautiful Mercury Sable LS all loaded in excellent condition at a great price. They took care of everything all I did was hand them the money and drive it off the lot!
Ronnie and John were great to deal with. Thanks for making us feel great knowing the car is all set.
I bought my audi Q7 from kimmy at performance imports. she was very knowledgeable with the cars on the lot and helped me pick the car for me excellent service and the techs are awesome I was able to meet them while making my purchase.
We have always leased or purchased our cars from Park Ford for as long as I can remember. Our salesman, Bob D'Andrea has always been helpful and knowledgeable. He always explains everything we need to know about the new car. Always an excellent experience!!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Salesman, Wayne, made the purchase of my 5th Subaru very smooth. He was up front with options and prices and made a fair deal on my trade-in. Placed the order today and am looking forward to picking it up when it comes in.
We have had 3 sales/lease experiences now with Mid-Hudson Subaru and all 3 have been top notch. 3 different salespersons over 5 years and all 3 have been exemplary. I recently traded in for a used upgrade and feel like I hit the jackpot with the vehicle but also, more importantly, the salesperson, Lauren. Every step of the way was handled professionally and with a personal touch that was a welcome change from the usual pushy sales. Highly recommend MH Subaru and Lauren! THANK YOU
Simply put: they take care of there customers like they are family. The entire process is geared to clear understanding of the problem, what are your options, cost and long term plan for your car. They are always transparent and are NOT trying to pry additional money from you. My family has purchased 3 loaded cars from this dealer and have always had them serviced at this dealership. Over the past 10 years and have had 1 time that one of my cars broke down on the road and had to be towed to service. We drive each car between 22,000 to 30,000 miles a year. We drive down to Long Island New York City and Vermont in the winter. That is what we consider a dependable car and a great service department.
Went in to the dealership to inspect some used cars after already browsing their website. Met with Bob and he showed me the cars similar to what I was looking for. Even if what I was looking for wasn't there, he gave very honest and helpful advice in my search. I would definitely do business here again.
Brought my Forester in for service at Mid Hudson Subaru
With 109 thousand miles it was the logical thing to do
A young gentleman greeted me as I pulled up to the service door
He was cordial, confirmed my info, he knew what I was coming for
I went inside and was escorted to the courteous service rep
He had the info asked me if I had any other problems, another easy step
I said an oil change and tire rotation and anything else you think I should do
The rep said do not worry the mechanic will do a check and I will get back to you
Had some complimentary coffee thought I would give it a try
I made myself comfortable and hopped on their free WI-fi
I could not help but notice the positive buzz around that place
Every one seemed happy very positive and lots of smiles on their face
Each rep dealt with every customer in a very caring way
I must admit after a few minutes there, it really brightened up my day
While waiting, I spoke with some customers and a service rep or two
What a great experience at a car dealership, wow, I just never knew
Before you know it my car was ready, no surprises, service with a smile
It will be another 7500 miles, I wont be there for a little while
I would usually drop off my car and come back in an hour or two
But from now on, I will stay there wait and visit with my friends at Mid Hudson Subaru
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
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