Used compact SUVs for sale near Chicopee, MA

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Audi stayed true to its design and esthetics when it come to an electric vehicle. The car is very comfortable and totally feels like an Audi when driving. I especially like the interior and how unlike other ev there is not a giant tablet in the center of the car. I purchased the vehicle with all available options and have not regretted. The cabin is very quiet and isolates the road noise. The BO audio system is crystal clear. I typically drive locally so the range is sufficient for my weekly commute. Charging with level 2 at home is very easy and utilizing a fast charger out and about is typically 20mins. The car has plenty of power when you need it and all the smart functions such as lane assist and collision detection are very helpful. I would recommend the etron to anyone looking for an ev with luxury comfort and performance.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I've owned mine for a couple of months. Lots of technology to figure out. As a hybrid, it's good on gas but also provides the "kick" I need when needed. I like all the automatic things like door locking, voice commands, etc. Drives smoothly as well. Good value. I'm happy with the car for sure...

We had questions about our new vehicle, our original salesman was no longer working at this dealership. We were very fortunate to meet Kiana Vilaysane who was exceptional explaining all our questions we had to ask her. Top review for this saleswoman.

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

I am very particular as to who works on my vehicle. I have always trusted Ray Seraphin Ford and would not take it anywhere else for maintenance. Work has always been done in a timely manner and more importantly, done right the first time. Thank you to the technicians, the gals at the service desk, and Craig and Bruce for another excellent service visit and job well-done. See you again soon.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Spunky little AWD with 2.4L engine. I had it sold a couple of weeks ago (65K miles) and the very next day the engine started knocking. I took it straight to the local dealer and the engine was replaced per PI1802W/X Product Improvement Campaign. It now has a lifetime transferrable warranty on the engine. The kid I had it sold to was willing to wait for the repairs. He'll have a great new to him car tomorrow with the engine warranty.

We were looking to buy my daughter a reliable car she felt safe in but also was not gonna break down. As soon as we pulled in we were nicely greeted and shown several cars in her price range she tested drove a Nissan very clean ran great she loved it we ended up buying it Hampden Trading Co went through the car , detailed it and we picked it up in a few days .They were all very polite and pleasure doing business with. I would highly recommend them

I love this car. It’s comfortable and gets great gas mileage. I love the Android Auto app. The sound system is perfect. I was able to get the color I wanted.

Great guys to work with. Just the truck I was looking for in excellent condition. The first hour I had it I stopped to get gas and several people at the gas station commented on how nice the truck was.

This is my favorite car. I wanted to buy this car from a long time ago. I am a big fan of the following. I feel very comfortable driving this car. I feel very safe. I love it. I would prefer people to buy this ca….

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Quiet ride, better fuel economy than on window sticker. Center console controls are mind boggling. More storage nooks would be helpful. Owner's manual in 8 point type not very helpful.

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

We called to make an appt and they had the car cleaned and ready for us to test drive. Rusty suggested where we could get up over fifty mph for that ride too. He handled the registration process to speed it along due to covid closures and we had the car within a week.

So beautiful and so comfy and so cute and so speedy and so tough and so perfectly green like kermit the frog or nice fresh lettuce.

I bought my Equinox new off the lot in 2015 to be my winter driving car. I’ve had it for 10 years, and have driven it 60 miles round-trip in some of the worst winter weather in the lower 48 states. The Equinox held the road well on ice, in slush, and in deep snow on days that I was on the road before the snow plows. It has always been reliable and has never left me stranded. I’ve had no major issues in over 107,000 miles. I appreciate the cargo space which is much better than the newer models. I regularly recommend Equinoxes to my friends and family.

we had a great experience at a-1 auto sales . we will definitely recommend them to our family and friends

Bought it almost new (2600miles) in 2013. Longest car I ever kept. It’s fun to drive, comfortable, solid, nibble in and out of traffic, good in snow and rain. Excellent on hills because of the turbo engine and regularly beat the high end BMW, Audi MB and Lexus. costs a little more cause it needs premium gas. One tune up every year and every time the mechanic told me transmission, brake, muffler, tailpipe, timing belt all good. So far one major repair of gaskets because of water leak at $2000 and regular tires battery . Will keep until we are forced to go EV

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Best car I’ve ever owned. I bought it used with 10k miles for $17.5k in 2018. I’ve drove for Lyft for 2 years and recently drove it from California to South Carolina. It’s has never broke down, had to replace the tires a few times but nothing but basic maintenance. I’m at 112k miles and going strong. One small accident the other 2 cars were totaled mine had minor damage on the front driver side. I love my VW.

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

I bought my 2013 VW Tiguan S in 2015 when it had 20k miles on it. I had all the fluids changed (brake, transmission,engine oil, coolant). I drove it In Houston Tx commuting for 2.5 years and then have been driving it since then in Austin around town and on a few long trips. I frequently had brake fluid, engine oil and other fluids exchanged at dealerships).At around 100k when more complex maintenance issues arose, I abandoned the VW dealer shops for Brink Motorsports in Austin, Tx, a shop that specializes in the Audi/VW group. Working with them I did the following. Replaced 16" VW wheels with 18" VW CC used wheels and oversized Michelin Defenders. Added a 2" Forge lift kit on the rear suspension as well as Bilstein B6 struts and shocks. I replaced spark plugs and coil paks at around 110k due to misfires and also replaced the timing chain , the intake valves and manifold decarboned, the water pump replaced, a 2" trailer hitch and wiring harness installed, a new windshield installed (rock chips), and an APR Stage I chip installed, all by Brink Motorsports. Because of the bigger, better wheels and tires and suspension lift and Bilstein B6 upgrades, the car is slightly raked forward, is taller by 2" or so, has igreat grip and turn in on handling and takes off like a scalded cat at middle and highway speeds. It is an absolute rocket ship and a troll for Toyota and Honda tailgaters , can be driven with a very light touch on the throttle and the K&N filter allows a little more throttle sound to penetrate the cabin. I describe it as a "VW GTi on stilts" although frankly, against a stock VW GTi or Tiguan this vehicle is quicker (and those vehicles are no slouches with the stock 2.0 turbo engine). The car is at GTi or Tiguan R levels of performance . The lift and wheel/tire combo give the vehicle the aggressive stance it lacks from the factory. I have not spent any money on body kits as it doesn't need it. Now it's at 130k and I still enjoy it. I DID have a VW anti rattle clip installed on the turbo waste gate actuator as this slight sound is common to the VW KO3 after some mileage. Eventiually , that part will rattle itself to death and the turbo will fail. To pre empt that, I am considering a new turbo installation , however the parts and shop cost have so far prevented me from acting on that idea. A new spring actuated diverter valve has been excellent in preventing boost leak. A new PCV valve (twice) has also helped. After half a dozen brake fluid changes over the years, the brakes are still running the original pads, rotors and wheel brake cylinders with no leaks and only an. occasional cold brake in reverse squeal. IF, I want to keep it running like it does now, pads and rotors will require replacement in the coming few years. In summary, it has been an enjoyable , quick ride after the upgrades, as opposed to the slightly less enjoyable stock experience. I highly recommend the APR chip. Stage 1 runs great with the stock exhaust and gives you close to 320 ft/lbsd of torque in the mid 3000 rpm range and similar hp numbers at the top end of the rpm range. The DSG shifter, although not lightning quick, is quite reliable if you want to drive it in manual shifter mode from time to time.(Or start in second gear). For best acceleration times upshift at 3500 rpm to stay in the maximum torque band. Revving it above that when accelerating places you on the decreasing torque side of the power curve, which is notably slower than the max torque at 3000-3500 side of the torque curve)..so a little common sense helps here with that issue. High rpms are neither necessary OR the fastest when accelerating. When you start running out of torque at 130-140 mph you're going to fast anyway. Time to slow down. It's fast to 120 plus on a 60 mph rolling start. Care has to be taken driving the car just because of the very high top end acceleration capabilities. Holding the hammer down at highway speed takes you triple digits quickly.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Purchased a 03 Chevy from here a little over a year ago and its been great ever since. Had no issues with car so far, and the salesman was professional. The car buying process here was easy compared to other dealerships. Would recommend.

2014 Jeep Compass: I’ve had some issues with my Jeep but overall I’ve loved it. Bought it in 2016 with 34,000 miles on it. Now January 2026 I have 146,000 miles. Seems that things started to happen when it turned 10 years old. Tends to rust in the same places with all these jeeps (lower door trim, lower hatch trim). Had to get both front bearings replaced about $350 each side (suspension needs to maintained per manual timelines then you’ll have no problem), drivers window pulley broke and did repair myself, replaced throttle body myself (my fault for not keeping enough gas in the car). With that, I would recommend going above 3 in RPMs every now and again to teach your throttlebody to open wider. I’ve always kept RPM’s under 2.5. Stereo went out which is common in these models (went ahead and got a aftermarket stereo), drivers power window switch replaced (did myself for $80). Also, check engine light WILL come on if an oil change is needed. If your dash says oil change, you’re already waaaay too low. Now, my coolant is leaking around the cap. Thankfully it’s an easy fix I can do myself (about $100 repair). If you’re handy, these vehicles are easy to work on and if you keep them maintained, they will last a long while. With regular maintenance, I hope to keep it for another 150,000 miles. Oh yeah, 4WD gets stuck on or off sometimes. Not sure why but always seems to happen in the winter. Go figure.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

I enjoyed exploring the roads with this car. The drive quality is impressive and it was extremely comfortable. The aesthetics could have been better, but I like it overall.

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!