Used SUVs for sale near Cotati, CA

We purchased our vehicle there in Aug 2014 and the process was pleasant, easy, fair and fast. But they really "shined" when we had a major repair issue (not a quality or design-related issue) -- Sharon and the rest of the service team were amazing and went WAY above and beyond all expectations. They were 100% focused on making sure I had the optimal -- efficient and cost-effective -- result. Everyone was professional, knowledgeable, friendly and highly skilled at their job. It is truly rare to find a group so clearly focused on achieving the best customer experience.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

I recommend Jimmy Vasser Toyota my experience was great . They were very helpful and delivered the car, it was perfect . My second car I purchased from them.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

Very friendly people. John Coffaney is great. Best price on a 2016 Toyota Highlander LE

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Hands down the best experience I have ever had buying a car. They were the first dealership we researched, then we scouted the whole state looking for a better deal. Every other dealership we contacted was pushy and made me feel uncomfortable. Ehab and Michael laid everything out as a matter of fact, we felt like we weren't in a sales pitch, more like a friend helping us find the right car. That alone was a reason to choose Manly for our new car, but on top of that they had the best price in the whole state! 10/10. Thank you so much!!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Very efficient, provided comfortable seating, snacks, coffee/tea while waiting. Check list was thorough and I loved that they washed the car when finished-extra bonus for me! Very customer oriented.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I’ve got my last 2 cars here and very happy with all interactions. Artem is the sales department is a great guy and strait y. I’ve got an X3 and M4 through him. Recently my X3 was in for an issue that was successfully diagnosed and repaired. Dealer servicing is usually the more expensive way to go though my cars are still under original (M4) or extended (X3) warranties. Vernon in service has been a pleasure to work with.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Rachael K. is an outstanding salesperson. Negotiations were straightforward and transparent. The paperwork process was mercifully brief. The dealership is expediting an add-on trailer hitch without involving us with the service department

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Just a shout out to Tim in the service department. I appreciate very much the customer service of Freeman Toyota and want to give Tim recognition for always being there, very patient with this senior that can't add oil or take a tire pressure reading. Thank you!!!!!!

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Had service which included recall issues for my EV. Was treated very respectfully and competently. Javon was excellent.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

The service manager (Roger) the service advisor (Calli) and the tech (?) are spot on in their positions! Every one of them were very personable, listened to my concern and addressed the issue accordingly with professionalism. Platinum Chev is very fortunate to have these folk on the payroll!

This vehicle has one drawback that I am aware of. The back up camera is very poor. The images are not crystal clear. It is like looking at a television screen from the 50s. I had a Blazer 2019 and my screen was great. I cannot understand why my 2023 vehicle has a poor screen. I have contacted General Motors and have gotten nowhere with them. I find this poor visual screen to be a safety issue. Had I known the back up camera and screen were so poor, I would’ve never bought the car as much as I like everything else about it. The visual on the screen is even worse at night.

After visiting the dealership in Novato several times and test driving several cars we worked with Shawn Kinney who was excellent to buy a car with. We decided to lease and the process was very smooth with Jeff doing the paperwork. I'm so happy with the Kia Soul + that Shawn brought the exact one I wanted to the dealership and gave me a loaner car to use until it got there because they took my old car as trade in. I would highly recommend Shawn and this dealership to buy/lease a Kia from.

Performs flawlessly but charging technology is badly designed and takes too long. If Kia had their own chargers like Tesla, that would be better. But they don't.

Appreciated the follow up appt with Gary O’Bryan to learn more about my new car.

Great car if you don't go on long trips. Half an hour to and from work needs charging once a week with a regular 120 volt outlet. If you drive more, plug it in every night. Or get a 240 volt outlet and charge it twice as fast. In the winter, the range is less because we like the seats and steering wheel nice and warm. The regenerative break mode doesn't take much getting use to and saves wear on the mechanical breaks. We love everything about this car.

I am very happy with everything. I take my car now and previous Mercedes for years to Mercedes Benz dealerships in SanRafael, California Also I always receive my car nice clean back.

I picked up a 2018 550 and fell in love! By far one of the best vehicles I have ever owned. The big comfortable SUV is responsive both with acceleration and handling. The 3rd row is actually usable unlike others! There are many suspension settings that actually work. I drive from the highway in sport mode, through feet of snow In the mountains in winter to the the class 4 roads of VT in mud season! Never have a problem. If this was the last car I ever own, I would be satisfied!

great job on the oil change good work on the bad oil find

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

WOW! A lot of these reviews that were posted on here were from years ago when it was under different ownership! I purchase my Wagoneer from here and it was a very pleasant buying experience and we have had no issues since the purchase, and our first service appointment is coming up!

Great first experience with a Volvo. We were looking for car that could possibly be a single car that would suit our needs moving into retirement. This car appears to check all the boxes for safety, reliability, economy and luxury. We need a mid dive suv that will give us comfort on longer trips as well as the economy of the smaller 4 cylinder without compromising power as provided by the turbo. The warranty and manufacturers maintenance plan are a benefit as well.

I've been using this dealership's service department for years and bought my upgraded Prius from them after an accident. I've always found the sales staff and service staff to be first rate. It amazes me there are so many negative reviews on this site as I have not found anything but great service here.

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

100% customer service! Every person in every department every single time. Would not hesitate to refer to all of these people.

This is the eleventh Subaru I have owned, the third outback; the Outback wilderness is by far the best performer of all of the others I have had. I have been happy with subarus from the first one I bought a 1978 Brat; sure wish i still had it.

I found a car I was interested on Cars.com... inquired through the app... salesman responded quickly... when to the dealership and made an excellent deal quickly and was treated very well. I highly recommend this dealer.