I live in Chicago & the dealership is in Portland, Oregon. I told Mr Marcus De La Rosa that I was seventy years old plus, I really wanted the car. He arranged the shipping of the new car to me and the old one back to him. Papers were overnighted to me and returned by US Postal Service. The experience was so enjoyable, that I am back again. Hoping for the same thing, or even close.
I purchased a 2014 MB C 250 sport/Luxury in February of 2017. The car is beyond my expectations. This particular car had many options not generally seen in most C class vehicles and with low mileage. Still, I believe I paid an extremely fair price for the car. The car is a joy to drive and handles like a much more expensive car and looks like it too! It's pure class! And as an added bonus, the 4 cylinder turbo sport engine gets terrific mileage. Just a wonderful, wonderful car.
My salesperson, Jason was extremely kind, helpful, patient and very knowledgeable about the car, the brand as well as the other vehicles in the showroom. The rest of the sales team were also very accommodating and engaging, asking if I needed anything such as coffee or water. The terrific gal in the finance department (I sincerely apologize for forgetting her name) was so kind and super efficient! Thank you! Thank you!
The dealership and its location in Portland is beautiful and the indoor showroom makes shopping for a car a very pleasant experience indeed. My husband and I have often told our friends about Freeman Motor Company and encourage them to visit.
This is the second vehicle we have purchased from Freeman Motor Company and we'll be back, but I'm keeping my beautiful MB C-class!
Keith Diffenderffer was terrific from start to finish, and his offer to spend time with us after our purchase to make sure we got the most out of the car was much appreciated. He was also able to answer every question we had. i think Dale helped us in Finance. He was terrific, as well.
Sam is a honest salesman, a pleasure to do business with, straight forward and knows his vehicles.
Sam held the Benz for me as promised, I drove from Seattle to Portland to test drive it. There were buyers wanting to purchase it before I could get there. I purchased it. Happy customer.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
503 motoring exceeded my expectations when assigning my car to consignment. The level of professionalism was much appreciated, as was the dedication to ongoing communication, and support towards to sale of my car. I would highly recommend their consignment services.
I was hesitant to purchase a vehicle over the Internet, but my experience with Freeman Motor Co was outstanding. My salesman, Jason, went above and beyond to ensure that I was comfortable with the purchase of my Audi TTS. He shot a five minute video walk around of the vehicle and was a great advocate for me when I asked to have the convertible top repaired.
The finance manager, Adam, made everything simple and painless.
The dealership picked me up at the airport and escorted me to the dealership where I met Jason, who happened to meet me on his day off. He walked through the features of the Audi with me, and handed over the keys to my beautiful car...with a new soft top!
The entire experience was exceptional, and I will not hesitate to purchase my next car from Freeman Motor Company.
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