Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car. We truly appreciate all his hard work.
by Charlie and Pat, Barnegat NJ from DealerRater.com
November 29, 2018
We have been dealing with Bernard Tremblay, and this dealership for about 10 years. We would not consider going elsewhere. Bernard is knowledgeable and considerate and the dealership has a great service department, which has always been customer friendly
I was dealing with dealer for more than 12 years . Bernard helped me a lot to get perfect deal for me. I leased Five cars over these 12 years and every time he treats me with courtesy, he is professional and onset.
Great Service, Daniel was an amazing sales man and answered any questions we had. He was very quick at calling us back when we called with questions and made us feel at home when we where there. I would recommend anyone to ask for Daniel for any sales they have or need.
With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
First time working with this dealership and Harvey Katz. It was also the first time I was leasing, rather than purchasing car outright. Thus, I had lots of questions and concerns that I was making the right decision leasing, choosing the right car which had the features I needed and, of course, getting a fair deal. Harvey extended courtesy, professionalism, honesty and flexibility to accommodate me. Once I bought the car, Jimmy Richardelli spent more time acquainting me with features in the car. He knew it all, and patiently partnered with me to get me up and running. Harvey and Jimmy are great - sending you both a hug. I'm loving the car!.
I lucked out and got to deal with Stefano Albanese on my recent car purchase. He was absolutely the most proactive and courteous salesman I ever dealt with. The hole process was done right at his desk. He explained everything very well and made us feel really comfortable. Overall very happy and would recommend everyone to go to this dealer and ask to deal with Stefano!!!!!
I have bought and service my Lexus cars here for years. Mindy Frusco, Service Consultant, is always an amazing person to deal with. Her welcoming smile and extremely conscientious efforts result in a 5+ star service experience. Brian Chadwick's, (Service Manager), expertise along with his always positive attitude makes my service experiences enjoyable and stress- free. I highly recommend Ray Catena of Monmouth's Service for all your car's needs. I would never go anywhere else ! - Patti Clemente
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
This guy is honest and amazing!!! Incredible experience
by Happyguybluelex from DealerRater.com
November 6, 2018
Over the last 20 years I have been involved in over a dozen new vehicle purchases and this is the first time I left headache free. No games and first class salesmanship exceeding my expectations. If you go to someone other than Stefano you could be sorry so don???t risk it. Hassle free custom car in about an hour with no games. Stefano THANK YOU THANK YOU THANK YOU. CHAD WAS COOL TOO. Stefano at Ray Catena Lexus is the truth!!
I just came home with my new E class and I cannot say enough great things about my car buying experience, once I met Gina Patano. I thoroughly enjoyed working with Gina. From start to finish she was incredibly honest, upfront, helpful and there was no pressure. She listened to what I wanted and found me the perfect car, without any bait and switch. This was not the case with some of the other dealers I had visited prior to working with Gina. I hope she stays at Ray Catena Freehold, for many more years, because I look forward to an ongoing relationship , and more positive car buying experiences in the future.
Frankie, who was my sales rep for my new lease, is by far the best sales rep I have ever worked with. He is honest, loyal, hardworking, and truly went above and beyond to not only find the vehicle that I wanted, but to help get me where I wanted to be financially. He is professional and always responded immediately while negotiating. What I valued the most in this experience with Frankie is that he is a man of his word. When I went to the dealership to pick up the vehicle, not only was the car and paperwork waiting for me, but the deal stood exactly how Frankie promised. I did not walk into any surprises. This meant a lot to me as I traveled from an hour away to pick up the car. I would give Frankie a 10 out of 10 and would highly recommend him to anyone in the market for a new Mercedes Benz. I would also highly recommend Frankie for any future promotions at your dealership as I feel he truly deserves it. Thank you for such a wonderful experience. While purchasing a new car can be exciting, it can also be a nightmare- however my experience with Frankie was excellent! Sincerely, Vincenzo D Buongiorno
My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
I???m 67 years old and can finally give an excellent rating to a car dealer. Joe Barile my salesman was exceptional And extremely patient. I left with a beautiful brand new Mercedes coupe at a great price. If you???re looking for a Mercedes this is the dealership to go to.
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