The Service representatives at Porsche Bellevue are top notch. Very kind, knowledgeable and friendly. The only odd thing I experienced was that my loaner car needed a good cleaning. Haven’t experienced that before.
Best car I've owned
by Bedwards from Alexandria, VA
November 12, 2018
It is a great vehicle! I never had any issues with it other than maybe the setup of the cup holders in the front. The third row option and tow package are AMAZING! I loved the handling, and the features with the on board navigation and Bluetooth. Definitely loved the premium sound package too! Very spacious and I could fit my whole family in it. EXCELLENT gas mileage! I would frequently take trips from VA to CT (about 350 miles) and could do it with one tank of gas! Best SUV EVER!!!!
Terry has really helped me get in and get out with a beautiful vehicle quickly. Super nice and would like to buy from AutoNation again for our future cars.
I'm in love! Meets all my Wants and Needs
by skper609 from Chesapeake, VA
November 29, 2018
I'm so happy I decided to purchase the 2016 Limited Toyota 4Runner. I was looking for an SUV that sat higher up, offered more cargo storage and all the bells and whistles that my luxury small SUV offered. The 4Runner has all of the above! I feel so much safer on the road and can't wait for the family road trips, because we actually have room for all our stuff! I plan to drive this car until it dies.
by Eastside Subaru in Kirkland WA from Kirkland, WA
November 4, 2018
I had a failed clutch at 5000 miles on my 2018 WRX and it was replaced full warranty. I really appreciated the fact that I was supplied with a rental for the two days and was given 5 star treatment - Eastside Subaru in Kirkland WA always comes thru for me - their Service and Sales is top notch!. Being a woman driver and having a failed clutch at first brought question I think which is very reasonable having a clutch go out at 5,000 miles on a WRX but really all I got was a casual "so, is this your first stick" ? I answered no and said it was at least my 7th stick since 1981, including a 2002 Boxster, so I knew it wasn't driver error! Also from the beginning my clutch was very stiff so there may have been friction? When I got it back, it is feather light and amazing! OMG it is like a true race car! I love my WRX and Eastside Subaru!
by JL4RunnerFan from McLean, VA
August 26, 2018
Love the new (to me) 4Runner! Got this one certified pre-owned. Great handling, awesome space, top notch fit and finish. Loving this ride! Previously had a 1996 4Runner and kept it until 2013 when we needed something a little bigger...have missed it ever since! Now got my 4Runner back, and it's just the right size. Plus I know it is going to last - I've seen my old 4Runner still out and about!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Could have better seats
by cdmobley1 from Sneedville, Tn
October 7, 2018
The fake leather seats are absolutely uncomfortable. And how is it that a SUV doesn't have dual climate control or rear seat control? It also doesn't have automatic headlights but does have heated wipers. Its 4 wheel capabilities are out of this world though. Still wish it had a V8 and a better transmission.
I have owned a Toyota Tacoma for almost 5 years now and I still love the truck and we bought a Buick Enclave for our growing family because of the size and seating capacity, but after sinking in $7,000 in repairs we decided that we would become a Toyota family and went with the 4Runner because that’s what my Wife fell in love with after one test drive, we couldn’t be happier, it looks sharp, drives smooth, and we have the 3rd row in ours which comes in handy for us, the only negative I will say is the gas mileage is not the greatest, but we are used to from our last car, but like I said nothing beats a Toyota
Ours has the Xp package which make it look amazing
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best off-road capabilities in an modern SUV
by Dwheeler from Arkansas
August 7, 2018
The Toyota 4Runner has many great features and others that could use some improvement. The handling and maneuverability of the vehicle is definitely superior to any other SUV I’ve owned. The SUV could use an automatic rear hatch open and close button and an updated entertainment center screen. All said and done, another great job by Toyota on the 4Runner.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
Most "solid" feeling vehicle I have ever owned!
by Ethandh from mountains of Maryland
August 6, 2018
I LOVE this vehicle!! It's comfortable and roomy inside. It feels extremely solid and feel very safe in it. I feel it is a great family vehicle, as well!
Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Service on vehicles has always been good and done timely.
by BBOguy from DealerRater.com
November 28, 2018
I come here regularly for service and recently to explore replacing an older Toyota Sienna. The salesman was informative, new the product features, and was low-pressure but thorough. I elected at this time to maintain the older Sienna and replace it at a future date, but will very likely start at this dealership when I do decide to purchase.
Sean and his team are AWESOME! My repair required a few days, so i had a use of a Beautiful courtesy vehicle. Excellent crew, from the service valey to checkout! Highly recommend Toyota of Kirkland!!! :D
We were very impressed with our sales person, who had great follow up and customer service. However since purchasing our vehicle, they have lost both of their certified AMG specialists and the service windows have over promised and under delivered. The service space is too small to accommodate the volume at this dealership. No car wash or vacuum service which means the car is not in the same shape as it was when you dropped it off.
Great people, my truck is well taken care of. Have gotten many years of dependable service by having Harris Ford do most of my maintenance. They don't oversell you on things you don't need.
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