Toyota Avalon for Sale in Austin, TX

What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!

I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.

The customer service was extremely helpful. I’m happy with my repairs.

Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!

What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!

Service has consistently been fast, efficient, professional and courteous. I will continue to bring my Honda Pilot to Round Rock Honda for all types of servicing.

The thought of going through the stress and hassle of purchasing a vehicle can sometimes be overwhelming. After visiting several dealerships over a number of days, I was exhausted, frustrated, and mentally depleted. I entered Mac Haik Ford with an attitude and expected to encounter the typical salesperson, with the same disposition, spewing the same jargon as his/her predecessors. I was pleasantly surprised and almost taken aback. ???Doc??? greeted my wife and I in the parking lot. He was very engaging and full of energy and promised someone would be out to assist as soon as possible. Only a couple of minutes passed before Isaac introduced himself. I was ready for the sales spill but it didn???t come. Isaac begin qualifying our needs by asking questions, detailed questions. This was my first glimpse that this was going to be a very different situation that what I was accustomed to. After a few minutes he stated out of the 150+ vehicles on his lot he had 3 that may fit our needs. (He knew the inventory.) Instead of dragging us around from vehicle to vehicle, he had us drive a truck with an engine he thought we needed, then took us to a truck to show us the features he thought we needed. When we confirmed his assumptions, he left to go find the truck he thought we needed. (We purchased this vehicle) Negotiations were simplistic. (The listed price was the lowest we found) Trade allowance was fair (we found a vehicle similar to ours listed online for the same price we were given for our trade allowance). Isaac was very professional, well spoken, and very knowledgeable. I felt like I was dealing with a vehicle placement advocate instead of a commissioned salesperson. I left the dealership with a thorough knowledge of the vehicle, the ability to navigate its intricate operations, and peace of mind knowing he would be around after the sale. (The ???training??? class, which lasted for at least 45 minutes, was held after the paperwork was signed, which is normally when other salespeople disappear. The finance guy was excellent (although Ford???s interest rate to obtain one the rebates was higher than what I am accustomed to paying). This was the best experience I???ve had purchasing a vehicle and I will definitely recommend this dealership to my friends, family, and anyone else who asks.

Charles is a true consultative person with high values and puts the customer needs ahead of his own. I felt he was always looking out for my interests.

Mario is always very helpful, friendly and attentive. Unlike practices at other dealers he never tries to sell services my truck does not need. One of the best in the service industry.

Soren was great! Even replaced the windshield wipers with no cost. Great service and great inventory! Definitely recommend! Everything was done in good time and everything went right!

I researched my car online, knew what I wanted and put in my request. Audi North Austin contacted me and we negotiated the deal and wrote it up over our smart phones. When I went in to pick up the vehicle it couldn???t have went smoother. In and driving out in my new Q5 in less than 45 minutes. Roy Tauriello made my auto buying experience enjoyable because he listened and wanted me to be happy and satisfied

I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is Finance was also outstanding!

Fast and friendly people. However, they overlooked the car getting inspected, even after we paid for it in our process. They also overlooked the headrests and haven’t contacted us about replacing them yet.