What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
I am well pleased with the dealership, the customer service is amazing. I have owned several mercedes and each of my service advisors have been excellent. Jordan is amazing we have the most wonderful working relationship. I want to also give a shout out to the loaner department for the excellent service they provided during the repairing of my car.
I inquired about a vehicle online and Chris Tropiano responded. His experience, approach and willingness to listen made my buying experience seamless. He represented the car honestly and went above by sending me additional photos. Once at the dealership, Chris was affable and had everything lined up for our purchase. Highly recommended!
I have bought and leased many cars over the years. I have never had such a pleasant experience as I did yesterday at David McDavid of Austin. All of them were extremely courteous and so helpful. They spent a lot of time working with me and when it was all said and done I felt they were extremely fair. This was overall the best experience I have ever had purchasing a car. I love my new Acura and look forward to a long relationship with this dealership.
Dorian Bass is awesome!He picked me up and took me to get my new vehicle. He was very polite and knowledgeable of any questions and concerns I had. I would definitely recommend him if you are looking for a new vehicle.
Both Kathryn and Laura provided friendly & professional service while servicing my 2017 Seirra 4×4. My truck was previously waiting for 4dys untouched at the dealership I purchased it fromthough I was told it was being triaged. Kathryn understood my frustration, kept me informed and had my truck repaired all in a timely manner within a couple of days. Their honesty and excellent service gained your dealership 2 new customers. I will now have all my service and hopefully future purchases at Nyle Maxwell in Round Rock.
Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
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