Used Toyota Avalon for Sale in Urbana, IL

My first purchase of a new vehicle was in 1986. I have only had 2 really awesome car buying experiences since than. 1 of the 2 came on 9/19/2018. Place was Napleton Toyota of Urbana,Il. Chris and Jess were super nice and very professional. I got the EXACT deal that i wanted in a very short amount of time! (less time then the test drive of truck). Again simply amazing! I will recommend Napleton's to everyone i know. I will certainly be back in the future. A++ buying experience. Thank you Chris and Jess. I love my new Tacoma.

Great vehicle. All great features. Many features, I was not aware of until they just appear. I would highly recommend this vehicle to anyone looking for a luxury vehicle.

NOT the usual "car dealership", more like friends than salesman. To make a long story short, we were between a big rock and a hard place due to some car problems and Kelly Wetherell (Sales Manger), Joe Nevitt (Service Manager) stepped up and helped us make the right decision on what to do and then made us a deal we felt was the best solution to our problems. We have now purchased 6 Outbacks from Subaru of Champaign and the major reason is due to the way we are treated at the dealership. Kelly, Joe and our salesman Chuck Danowitz all worked to help us with out any pressure. They were more like friends than a car dealership. On a side note, my wife takes her car to Subaru of Champaign for service and it is not a Subaru. She likes the way the service department treats her and they have always gone the extra step to meet her needs.

It's luxurious, very comfortable for driver and passengers. But it's a bit too big for me. I was accustomed to driving a Camry and it was easier to handle to me.

Bruce & Jess are amazing, fair and truly honest in their vehicle sales strategy and outstanding customer service. Bruce was exceptionally patient, answered all of my questions thoroughly and was highly attentive to pursuing my direct and immediate vehicle selection criteria. I nearly purchased a 2018 limited special edition TRD 4Runner, however, after a brief discussion with Bruce and Jess together, THEY talked ME out of that purchase and into a different vehicle which better served my transportation needs and my financial commitment.....which was $20,000 CHEAPER!!!! Bruce and Jess are TRULY honest customer service engineers and have a direct captital on the vehicle sales market by treating the customers they serve with exceptional respect and fairness. It was overly evident that up front transparency is valued at Napelton Toyota and I never once felt Bruce or Jess were deploying high pressure sales tactics that were financially sneaky, intrusive or deceptive. I genuinely felt Bruce and Jess had my best interest in mind, not only with my vehicle choice, but also in conjunction with my personal financial options. They were easy to work with and my entire experience with Napelton Toyota can only be described as AWESOME! Working with Bruce personally demonstrated how we were partners in my purchase and not ???just another customer??? who he saw as another opportunity to put money in his pocket and money into the bank of the dealership. Bruce dillegently and effortlessly took care of my transportation needs while working on this vehicle purchase and was willing to help me with whatever I needed, even if it meant he stayed late or came in on his days off. As if all of this wasn???t enough to endorse me as loyal customer and consumer of Napelton Toyota, I also had the pleasure of directly working with Randy Sledge, Finance Manager of Napelton Toyota. Randy was also amazing to work with in addition to Bruce and Jess. Randy took the time to fully explain the financial agreement and lending contract after providing me with more than enough time to adequately answer all of my questions. Randy did not pressure me to purchase any type of lending contract ???add on???s???, however, took the important time to discuss my options based on my time spent driving. Randy easily met the same level of customer service provided by Bruce and Jess. I STRONGLY encourage the CEO, administrative council of Napelton Toyota and the Napelton Dealership cooperation to not only go over my review, but to please contact me personally so I can further explain and describe how Bruce, Jess and Randy are critical assets to the success of Napelton Toyota and Napelton. Respectfully- Justus Clinton, Illinois

Car is a great car but purchased mine used from a used car dealer who was a rip off. I assume a brand new one will be wonderful