Used Toyota C-HR for Sale in Matteson, IL

I???ve been to many car dealerships in the past (I???m a car enthusiast/work for a company that makes racing video games (And I love my cars)! Early January, I purchased a 2015 Dodge Challenger SRT Hellcat from Thomas Dodge. First experience wasn???t with Faye, but it was a great experience regardless. August of this year, the appeal of the Hellcat wore off for me (Between going through a set of tires every couple weeks + the gas mileage + RWD in the winter = death sentence), I was looking to get another vehicle. I went to a Ford dealer first to check out a Ford F-150 Raptor, and they wanted me to fill out a credit app/get bank preapproval before even being able to test drive the Ford Raptor (Really?). I immediately left and went down the block to Thomas Dodge. Faye???s my go-to salesperson at Thomas, and I met her early in the morning. I told her what I was looking for (Something fast, luxurious, towing capability, cargo space, and a real show stopper). First she recommended the Trailhawk (A great suggestion), but that wasn???t good enough for my need for speed. Next she recommended a SRT Grand Cherokee (Great suggestion, any other day I would say yes - but I wanted to go all out with my vehicle that I would be driving on a daily basis/my company vehicle). ???Trackhawk???? ???Trackhawk??? It was early in the morning + I didn???t have breakfast, so I asked Faye if she wanted to go get a snack (On me). She prepares the car (That nobody has driven yet), and a few minutes later, we head out to Starbucks. Faye???s a Mopar enthusiast, so we had to get on it a little bit on the backroads. I???ve never had my breath taken away by a car???s performance/style (I was grinning cheek to cheek like a kid in a candy store). We pickup our Starbucks, head back to the dealer, and go over the paperwork. The paperwork process was pain free, and Faye guided me throughout the entire process + outlined/explained each thing I had a question about. She also explained to me my financing options (Opted to go with a lease through FCA, because I go through cars the same way I go through shoes). About an hour or two from the time I walked into the dealership, I was walking out with the keys to my brand new 2018 Jeep Grand Cherokee Trackhawk! Faye is the best salesperson I???ve had the pleasure of doing business with (Not limited to car dealerships). She???s honest, understands the needs/situations of each and every one of her clients, finds/sells the best quality vehicles out there, and makes the entire process pain-free & enjoyable. I got fayebolized, and couldn???t be happier - thank you, Ms. Giles!

Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful . Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD. Additionally, my left rear wheel bearing went out within a year .

From the first phone call with sales representative, Otto Brantley, through the entire sale of my 2015 Toyota Camry, I had a wonderful buying experience. Being a woman buying a car without the presence of another by my side, sometimes the car industry will treat you unfairly...here I was treated with honesty and respect. Otto listened to and was attentive to my requests and concerns, found several options from which I could select, explained the various options in detail, showed patience throughout the process, and even delayed joining the birthday festivities one of his family member's celebration (which I felt bad about, but he reassured me that everything was "cool"). When I did have my friend join me later in the process, who happens to be a certified mechanic, who wanted to make sure that I was receiving a competitive price and a quality car, the information Otto gave me did not change! There was full disclosure from the beginning! I also received more than a fair price on my trade in, and also was blessed with many bonuses from not only Otto, but the manager Chris, and finance person, Kevin! I would have never thought of going to this dealership, but this wonderful experience has completely changed my mind..I highly recommend Otto, and the whole Toyota on Western Dealership!

This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas

Handles great,Looks a little sporty,love the features. Its bigger than it looks on the inside. Seats are comfortable and not crowded. Love it Best car yet.

I looked around quite a bit before buying my CH-R. Style as well as safety are very important to me and this fit the bill. The ride is very smooth, it has plenty of leg room and I love all the safety features. It's a real head turner! I just wish it was designed with better visibility. The blindspots kinda suck. Other than that, this car rocks!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Quality of this Toyota is first rate. Ride quality, transmission shifting and engine is very smooth. I dont even feel it shifting. The finish and fit is exactly what you would expect from Toyota. I have nothing but kudos for Toyota for producing a sharp head turning vehicle. Nothing else like it on the road.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I’ve had my 19 CHR Limited for 6 days and I have loved it. Heavy rain last night and all windows leaked. Hope I don’t regret this purchase.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Traded in my 2018 Honda HR-V. No hassle with the rear latch. No distracting heater/air cond. controls. Better tech. More safety features. Better handling. A lot cuter too. Really, a great commuter. Very comfortable interior and tech is well implemented and minimally distracting. Only thing I would like better is if we could get the Hybrid version here in North America. Come on Toyota not everyone needs a vehicle the size/cost of a RAV 4!

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

This car is sporty, comfortable, and affordable. It gets great gas mileage and has all of the safety features that I was looking for. This car has been the best new car purchase I have ever made.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

I wanted an extra safe car (I am 80), with as many gadgets as I could find, comfort for me, small and easy to park, reliable and a great dealer. This on paper was perfect (the top of the line model.) There are lots of so-so reviews and in two test drives, I checked out all the problems. Since lack of power was first, and I don't normally 'floor it' I tried to. Not a sports car but fine. I tried to find all of the noise and couldn't. I know about the visibility problems, but the lane departure alert and the rear cross traffic alert solve that. The car may be small, but for me it is fine. And style - that is a matter of taste and this is my taste.

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

Great fun vehicle for the money, design and comfort and many safety features. I love it, rented for a long weekend and ended up buying.

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

Absolutely love the design of this car. Only setback is not enough color options. Hopefully Toyota will come out with some new colors in 2020 - Gold or Champagne perhaps.....

thank you for the easy process and wonderful car. very nice people and they helped me get low payments and a reliable car

I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.

Just want to send out a thanks to Zoran Knezevic for his outstanding work and facilitating the job of me obtaininng my new Chevy Silverado 2017. Zoran demonstrated that he is passionate about his job and was there every step of the way making the process simple and fast. Will definiteley ask for Zoran again in the future!

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

Zoran, great salesperson he work very hard to get us a great deal. Very patient and even into work on this day off and had all the paperwork ready for us. I would definitely recommend him to any of my family members and Friends

This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.

I had a great experience with Zoran Knezevic. We had the price all worked out before ever showing up and made the process go fast. That's why I drove 3 1/2 hours to the dealership to buy my car.

It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive. Thought I'd hate all the new safety features, but now don't know how I lived without them. Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate. Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.

We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Meyer and Salesman Fred Sims helped us in 2017, and they are why we returned in 2018. Ken Negley was our salesman in 2018 and he went way beyond what one could expect in exemplary service. We had done all of our paperwork for the purchase, and we're the next in line to go into financing. While we were waiting, we saw our car come out of the fabulous detail shop. But, when we examined the car, which was beautiful, there was a small spot of grease on the driver seat side which just wouldn't go away no matter what cleaner they used. Ken said that he had another identical vehicle, and that rather than try to work more on the spot, he'd swap cars. The paperwork hassle was huge, but it was not an issue for him or for the rest of the staff. He wanted us to be completely satisfied. They substituted cars, detailed the new one, and after having spent close to 1.5 hours to "make it right" we left the dealership (which had closed 45 minutes earlier) fully-persuaded that we'd just had the best experience we've ever had with a dealership since we bought our first car in 1975. Also, special kudos to Randall Rosen, the manager who handled all the paperwork. He was a complete gentleman, very cordial, and he ended up convincing us to buy some protection products we normally eschew. So, to Katy, Ken, and Randall, thank you for your above and beyond care for us. I might add that earlier in that same day we visited a luxury auto dealer in Naperville and had a horrendous experience. Valley is the best dealership around. Visit them and you will see how a dealer should run. (Their computer lounge has the fasted internet in the western suburbs) and all the Apple computers you could want.

I fell in love with this vehicle as soon as I test drove it, it has style and it is very economically enhanced , plus I don’t worry about gas prices because it is great on gas

The Service Advisor Edgardo Vargas was friendly, helpful and accommodating. My car was ready for me upon pick up and the experience was seamless.

The styling of this car attracted me at first. Then I test test drove. Was amazing. Felt spoiled. Has safety features and styling I love. And excellent warranty. Very happy.