While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
I expected a higher standard from a Cadillac dealership...
by Drlobacz from DealerRater.com
November 0, 2018
I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up and get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting ???broken in??? I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won???t claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.
I can't say enough good things about the 4th Ave team!
I saw the car online. They went through every detail of it through phones calls and FaceTime before I even left my house.
I flew in South Carolina, and Isaac picked me up from the airport, drove me to the dealership, and then walked me through every thing on the car in person.
The paperwork was streamlined, and I was in my way in less than an hour.
I would definitely buy from them again!
Isaac picked me up from the airport,
After a long, grueling process of shopping for a car at Billion Honda in Iowa City, my father and I decided to leave their store to look at a car at Zimmerman we had been eyeing to check out. My father used to work with Marty, so that made me feel a lot more comfortable going through him. The process with Marty was so much smoother and up front. We had an excellent experience and got a solid quote of exactly what I was aiming for. This was my first big car purchase and bought a 2015 Honda Civic lx, and I couldn???t be happier with the decision. Thank you so much!
I did a little availability research, on the internet looking for a new car. I found some I liked at Zimmerman Honda. I phoned Luis Arengo at Zimmerman and told him which Civic I would like He had it ready for me to see when I got there. We were able to agree on a trade deal. Everything was handled as smoothly and professionally as could be. I will shop there again.
It was a pleasant overall experience. My salesman had several options ready and pulled up when I arrived. He helped me make a decision that suited my budget and well above my wants and needs. I also left a personal item in my trade in vehicle and he got it back and offered to bring it to me.
I had such a great experience working with Lynette, Caleb, and Troy. They made buying the car easy and worked with me to make sure I had the best options when it came to purchasing my car! I recommend thesr wonderful people and this wonderful dealership!
Was in the market for an AWD vehicle (new or used) Had planned on checking out a few dealerships to shop around, but Smart Toyota was the first and only place we needed to go to. Had what we wanted and Derek Battin took very good care of us. Very happy with our purchase. Would definitely recommend going there.
While I did not buy a vehicle, service was outstanding on the response and truthfulness of the conversation. After the lady described the vehicle in response to my inquiry and questioning, I decided not to move forward in this transaction. However, I will give extra special attention to a vehicle from Mills because of the treatment. There was absolutely no pressure at anytime in the conversation.
The sales rep was knowledgeable And helped look out for my needs and wants and wasn’t pressuring me into anything I didn’t want!
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