Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I am a senior college student that was in need of a good first time reliable car. That was of course in a great price range. After visiting several dealerships. This dealership deserves more than just 5 stars. Everyone working in this dealership were so nice and friendly. Especially my sales man he turned a nervous point of me hoping to just find a great vehicle. To a exciting moment of staying positive with me throughout my whole process and helping me get into a car that fits my personality. I would recommend this dealership to anyone in need of a car. I strongly believe this dealership will work with you and try their hardest to get you into a car to make your dreams come true.
Overall good experience and nicely explained all car features by Jordan(sales member) and got good deal with customer satisfaction and gave excellent benefits by Rice Toyota. Special thanks to Andy (manager) to make this deal. I can recommend to anybody and it???s good dealership in NC.
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
The folks at this business "get it". There is no pressure to purchase, everyone's knowledge base is impressive and they go out of their way to make sure you are satisfied. I have been purchasing cars for over 40 years and I have never met a better group of folks at a dealership. I drove over 4 hours to look at the vehicle that I ended up purchasing but my impression of the folks at this business would be the same even if I had not bought the vehicle. When I am in the market again I will give them a first look despite the driving distance. If you are local I would certainly give them a shot. The facility may not be terribly impressive to look at but the buying experience is truly first class.
I had a great experience in buying my used car. The staff was very accommodating and very friendly. Sales person Dulce Cuevas made the whole process very easy and not stressful. Very professional. Sales manager Sebastian Olivares was a great help. Over all the best sales staff I have ever experience. Thanks to all at County Ford. Will refer to others.
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