I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
Fast reliable service, reasonable price, recommend
by Michael P from San Diego, CA
May 14, 2018
I had never gone to a dealer for repairs until I got my Tacoma. But when I bought that truck, I brought it in for an inspection. Now it has more than 100k miles and it's it back in the shop twice more when it had an issue.
Every time, the team was able to assist me immediately. This last time I was even able to make an appointment online after hours for the earliest appointment the next day.
They gave me a ride to work and back. And they even lent me a courtesy car when they had to keep my truck overnight.
Both times I brought the truck in for repair, I feel that the shop expertly diagnosed the problem, proposed an appropriate solution, and executed flawlessly.
I love my truck and I trust that at Kearny Mesa Toyota it's in good hands. 10/10 would recommend.
I saw a used truck on autotrader and contacted mossy to get more info. Danny answered and invited me to come in and take a look. I ended up buying and doing a trade in. Danny made the process smooth and easy-would recommend!
We appreciate and recommend Mossy Toyota's Service Department. Received upfront pricing and service/repair time estimates. We were treated with respect and they were respectful of our time. Excellent staff, most noticeably was Service Advisors, Mr. Kevin Hauser, Mr. David Rodriguez and Service Director, Mr. Dale Snow, organized and professional. Friendly car rental staff and comfortable, clean waiting area with good coffee. We are confident in Mossy Toyota's Service Department, they exceeded our expectations, all around great car service experience!
Working with Danny Baker on the brand new Tundra purchase was seamless and easy. Danny didn???t make us feel pressured but did listen to what we were looking for and worked diligently to find us the exact truck we wanted. I can honestly say that without his input and method of working we likely wouldn???t have purchased a new vehicle, however because of his effort to find us the vehicle and deal we wanted we decided it was the right to to pull the trigger. Highly recommend Danny and the overall experience to our friends.
I came in today to renew my lease and Danny made sure I didn???t leave without a good deal! He was so kind and helpful, constantly trying to lower the price for me since I am a student about to graduate. He was understanding of my needs and when my mom and I were about to leave to think more about the offer he caught us right before we got out with an incredible deal. We closed with Robin which made the logistical stuff very bareable. These two guys were so friendly and cool I actually enjoyed the whole process! If you come to this dealership ask for Danny and Robin, I promise you won???t be disappointed!
Easy service. Very personable. Romio was great! He helped me get accessories I needed and explained everything in detail. He did not loose his patience with me when I had them re do all of my quote. Was not pushy and even taught me some Arabic.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
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