Didn't have to wait a week for a simple service
November 6, 2018
I was due for my 5K oil change. There are several dealerships within 20 miles of me. The one closest was over a week out for this simple service. Toyota of Kirkland does allow drop-ins, but also allows scheduling service without having to create a username/password/etc... on their site. It took the time they expected and they updated me on my next services and what wear items were going to be needed and when. Knowing my rear brakes were getting close, they told me I had more life on them than I had thought - I would probably need to do them two more services away. I may do them at the 60K service, since it's more comprehensive, but I like that they didn't try to get me to do it earlier than necessary.
No hassle, no upsells, just got what I came in for and took advantage of their online service coupon that fit my appointment.