Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
Perfect combination of luxury, safety, reliability
by BlackBeauty1 from Westfield, IN
January 25, 2019
I love this vehicle. It is sleek, comfortable, safe and reliable. Counts with 3 rows and more safety features than I can count on. Toyota!
I am very happy with the salesman Frank
He was the best
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Always a good,efficient service department-not disappointed!
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
LJ was particularly helpful. In fact, I interacted with a number of the staff and they were all helpful throughout my visit, callback, and pickup. The service was timely and the communication was excellent. You have a friendly and service-oriented culture. I appreciate it!
Great suv experience
by Don oh from New York
December 11, 2018
Not good on gas as I would have expected. I am a Toyota customer for more than 10 years and this one has higher gas per mile
My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!
Very Reliable car
by AmitN from Alpharetta GA
November 27, 2018
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
Feel safe in this car with all the safety features
by Highlander lassie from Twin Cities
January 17, 2019
this Big Suv makes me feel safer and I love all the safety features.
I love the comfort of the Suv .
This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying.
Who could ask better than that.????
Overall had a good experience and am pleased with the car. Would have appreciated some willingness to negotiate price, but other than that everything was fine.
I love my Highlander!
by Gaileybelle from Murfreesboro
January 5, 2019
I love that it is easy to get in-and-out of my Highlander. After hip replacement, that was a major factor in looking for a vehicle. Now, my 86 year old Mom loves it for the same reason, easy to get in and out. Comfortable ride, even for the back seat, plenty of leg room. Comforting knowing it is very dependable.
We just bought our car from Toyota Universe . Armond , the Sales and Lease Consultant, was very professional, friendly, and efficient. The whole transaction was smooth and the process was flawless. The best experience with the dealership so far.
Comfortable and reliable family vehicle.
by Clark Griswold from Roseville, CA
January 29, 2019
This SUV has anything/everything you could want in a family vehicle. It has enough room to fit our entire family comfortably and still have room for luggage/groceries/etc. It also has the reliability people know and expect from Toyota and is also pretty easy on the eyes.
I had great experience at Toyota Universe. Chris Zymierski helped me find the car that I like. He showed me cars that will fit to my liking! I was very picky in choosing car, I never felt like I was being rushed or pressured, Chris took his time to find the car that I like instead I felt like. I highly recommend Toyota Universe. Look for Chris Zymierski, he will find the right car for you.
Definitely coming back!
Love this car
by Lawmama from Los Angeles, ca
January 22, 2019
I absolutely love my new highlander. It’s a great car- feels very luxurious and it’s definitely reliable. It’s a beautiful car that I’m proud of- it suits all of my needs.
Good prices, good staff, affordable prices they really help you find what you need. Would recommend to anyone looking for a new or used car
Toyota is the only car I would consider owning.
by Pat from Atlanta, GA
November 20, 2018
Reliability is excellent. I’ve owned a number of Toyota over the years and I keep coming back to purchase another Toyota because of the reliability and the excellent staff that sell and maintain these vehicles.
Excellent service,Very attentive to customers,Thomas was very professional,I would recommend from friends and family to visit this dealer if their looking to purchase a car any day,Thank You Certified Motorcar I'm happy with my purchase
Most reliable car I’ve owned
by DC from Wind gap, PA
November 28, 2018
The car was perfect for me and my fit all my needs in a car. 4 wheel drive and good on gas and not too pricey. I couldn’t be more pleased with my purchase, and know it is reliable.
I can't complain about the car itself but Toyota Quality is a joke the air and the transmission went out at 125K and the tranny had a know problem that Toyota did nothing about. I would never buy Toyota again. My Kia Rio was more reliable as was my Chevy HHR
First time at this dealer - sold and will never buy anywhere
by joelle from DealerRater.com
December 3, 2018
Great honest interactions with all!!! Very honest, cared about my needs. No high pressure nonsense. love this car! My sales rep James Molina and all others were great!
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
If you want straight forward, trustworthy knowledge and work, Nico is the go to guy for this. Sticks to Toyota's high quality standards and does not deviate just to get a job done.
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
This is the 3rd car I've purchased from Flemington VW Audi Porsche, and the 2nd car that I've purchased from Debbie Lotufo. I used to dread car shopping, but she makes the experience so much more enjoyable - her breath of knowledge and honesty is so refreshing and reassuring. We worked with Doug Mathewson and Jon Budd for all 3 sales as well, what a wonderful team! Debbie, Doug and Jon are all professional, responsive and reliable - a true pleasure to work with!
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
Excellent customer service. So friendly & helpful!
by Summer88 from DealerRater.com
November 8, 2018
I have never been to a dealership where I was treated with so much respect and professionalism. Such kind employees who really know their stuff. James Molina was exceptional I highly recommend him. Halterman???s Toyota is the best car dealership I???ve seen yet
Great economical SUV
by Hi from Colorado Springs
January 14, 2019
Very reliable car. Handles well in all conditions. The four cylinders is great on gas. Third row comes in handy when kids are part of your life. This is the 3rd Highlander that I own.
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