Used Toyota Highlander for sale near Saint Matthews, KY

Our experience yesterday in purchasing a gently used (mileage was 9000) 2021 Lexus RX350 was AMAZING! Our salesman, Bill Marshall, was so knowledgeable about the features of the car and was happy to answer any and all questions. He conducted the entire transaction in a manner that could not have gone more smoothly. The business manager, Jeani Britton, exhibited the same high quality of experience! She was awesome, as well. It was probably the best car-buying experience we have ever had. I highly recommend this dealership and the two people instrumental in helping us achieve our goal yesterday, Bill and Jeani.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Great service team. Courteous and efficient all personnel did a great job. Would recommend this facility for service and sales for all your car needs.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I was picked up from the airport by Joseph. He treated me well and knew that I did not have time being that I had to drive 10 hours to get back to my base so he had everything taken care of for me to speed up the process. The other staff was very polite and helpful. I also enjoyed that the dealership is military friendly. I consider both the dealer and the individuals that they employ there to be great people.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Mike Kavanaugh was very friendly and informative. I brought my 2020 Honda Ridgeline 4door AWD in to be detailed. Mike gave me information on pricing options. He customer service was excellent!

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Trey was the salesman that sold me my car. This was my first car shopping experience and he made the process extremely easy and didn?t give me the run around like most dealerships would have! He was very considerate and I really appreciate how he goes out of his way to make sure the customer is happy, and getting their money?s worth! I feel that if I had any other salesman I would not have got the same results and satisfaction of my vehicle.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I’m from Indianapolis but while spending a weekend in Louisville, I had an issue with my Volkswagen golf. I had it towed to Bachman on Sunday, leaving an explanation of what had occurred. I received a response early Monday morning and continued to receive updates on the progress of the service required. Issue was corrected quickly and I was able to pick up my car a day later. Very pleased with the professionalism and courtesy and efficient work of their service department. When car shopping in the future, and based on this positive experience with their service department, I would feel comfortable purchasing a vehicle from them.

Outstanding service, professional team, exceptional quality! Highly recommend to anyone seeking reliability, comfort, and excellence.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

I can’t say enough about the dedication Shawn Smith provided me in helping to find an absolute perfect car which exceeded my expectations! It is very scary to buy a vehicle and totally understand the process. Shawn explained each detail of the and ensured I was comfortable as we navigated my needs and wants. I have never experienced that quality of service. If you are looking for a vehicle, visit Jeff Wyler and ask for Shawn!

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Good experience , chatted online and received texts and am currently receiving emails about vehicle models that I am searching for . We plan on purchasing a certified used Toyota highlander or a Honda Pilot early 2025. Doing our research now and waiting on another interest rate drop that should be coming soon

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured, and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

My overall experience with Neil Huffman has been OK. They haven't done anything to make them stand above the rest nor any worse. One gripe that I have with all dealerships though is the time it takes to complete the sale. It took over 2 hours from the time we agreed on the price for the new vehicle until we started signing the paperwork. Again that's pretty common with buying a car but still excessive. My daughter also had already bought a used VW from Neil Huffman and had an issue with it on day one. The issue was that the Engine Oil level low light came on. They told her that the sensor needed to be reset and everything was OK. Shortly after leaving the dealership the light returned. I checked the oil level and found that it was in fact low (has the light indicated). The car was serviced and she has not had an issue since. I have a few maintenance visits for the car that I bought so I'll see how it goes, but for now I'm not to impressed with them from that prospective.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Joe was very helpful with our purchase. He was knowledgeable about the vehicle and purchasing process. It was a very pleasant experience and my daughter loves her new car.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I wish that my car shopping journey had begun here, because I would have been spared from the typical anxiety and frustration that most dealerships and slick car salesmen bring to the car-buying experience. My AWESOME TOYOTA salesman was Kevin Willis. Kevin demonstrated the Toyota customer service philosophy when I arrived 2-hours before the dealership closed, and even though his shift had ended, Kevin stopped to ask if I needed help. I was sold on TOYOTA of LOUISVILLE before I had even selected my new car, because of Kevin's professionalism, honesty and thorough knowledge of TOYOTA products. My experience at Toyota of Louisville was refreshing, and vastly different than my experience at another Toyota Dealership. If you're shopping for a TOYOTA product, begin your search with TOYOTA of Louisville, and you'll understand what I'm talking about. TOYOTA OF LOUISVILLE is a 5-star business, with 5-star customer service and 5-star TOYOTA professionals.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Was in and out. Trey Fant helped me from the second I hopped out of my trade in at 6pm. Got home for dinner in time.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Worked with me to get the car I wanted. The staff was friendly and helpful.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Matt was our salesman. He was so knowledgeable of all the Toyota vehicles we were looking at. He was also very kind - no pressure (which I love). We had a great experience with Matt and learned a lot about Toyotas. Although we haven’t purchased a vehicle yet, when we do, Matt will be our salesman for sure!

Gene and team were fantastic and worked with us to get in a car we love at a price we love!

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

Tre was a phenomenal salesman. Not only did he help me get the best deal possible but he came in on his off day to make it happen for me. He made the process as smooth as possible. I wish I would have done business with Toyota Oxmoor sooner!

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.