When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I am a senior college student that was in need of a good first time reliable car. That was of course in a great price range. After visiting several dealerships. This dealership deserves more than just 5 stars. Everyone working in this dealership were so nice and friendly. Especially my sales man he turned a nervous point of me hoping to just find a great vehicle. To a exciting moment of staying positive with me throughout my whole process and helping me get into a car that fits my personality. I would recommend this dealership to anyone in need of a car. I strongly believe this dealership will work with you and try their hardest to get you into a car to make your dreams come true.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Overall good experience and nicely explained all car features by Jordan(sales member) and got good deal with customer satisfaction and gave excellent benefits by Rice Toyota. Special thanks to Andy (manager) to make this deal. I can recommend to anybody and it???s good dealership in NC.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
The dealership met me 1/2 way between my house and the dealership with the car I was interested in so I didn't even have to go to the dealership. Pam, my salesperson, was awesome to work with. I will definitely return to this dealership when I purchase my next car.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
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