This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
I was in and out so much faster than I thought it would be. Especially since there were six cars waiting in the lot when I arrived. I was also able to schedule an appointment next month for a recall service. Before I could even ask Mark asked if I’d need a loaner car.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
I bought a used car from this dealer. They have a nice selection most of the time. Finding a certified pre-owned car is sometimes hard because there are not many of them. Overall, Toyota Direct was a good place to purchase my car.
Excellent unpretentious sales staff. Gene was polite, efficient, and the first quiet car salesman i have run across. The car i bought came as advertised, no issues, and a fair price. Would definitely recommend them to anyone.
I have contacted them in numerous occasions about the 2002 Toyota Tacoma. For $ 5,999. I have the 5000 still trying to get the 900.00 I have heard from them about what they would do about coming down on the price so I'm still in limbo. But they have contacted me appeared to be pleasant people.
Had a great experience with Tony Thacker. He responded to my inquiries very quickly and was very open and up front. The vehicle is great, and he made it all very easy. I appreciate the transparency and courtesy we were shown. I would make the two and a half hour trip again for another vehicle.bjd
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