This is the first and only review I have ever written on the internet. That being said, you will see how strongly I recommend them.
My wife and I recently purchased a Suburban from Hatchco. We were looking for a Suburban for sometime. We had been to the big guys. We went to the not so friendly guys, we went to a lot of places.
The problems with the big guys are; large fancy buildings that they have to flip the bill for. Who flips the bill? The customers. My least favorite answer when buying a vehicle at any dealer is the dreaded
LET ME ASK MY MANAGER.
I don't know what goes on when they ask the manager, but I bet it looks like a scene from a comedy. The manager daring them to see how long they can keep you there, and betting on how long you have until you break.
I never heard, not onetime LET ME ASK MY MANAGER
We had a very nice vehicle that we traded in at Hatchco.
At the other dealers I would have to sit and dicker back and forth to get them to offer me insult after insult for a trade value.
Hatchco offered a very fair trade value first time no dickering.
The sales team at Hatchco were a buyers complete dream!
Fair, honest, and most of all friendly.
Pricing on Hatchco vehicles is spot on.
We live 60 miles away from Hatchco, and the next time my family or I are looking for a vehicle. I guarantee I will start my search at Hatchco with Morgan.
We love our Suburban
Just bought a car at Hatchco and had the most stress free pressure free experience! Once they knew what I was looking for they worked tirelessly to get me the best vehicle for the price range I needed. I couldn't be happier their service is outstanding ! I never felt rushed or pressured. Then when I decided on a vehicle they had the deal written up, bank approved and out the door in a very short time! These are car dealers you can trust! Highly recommend them!!
We buy all our cars from Hatchco! They bend over backwards to make sure that you are satisfied. I have told them what I have wanted and they get it for me. We have a beautiful Buick Verano, it has everything that I wanted and more. Good people, these guys are the real deal, no dickering, they give you the price and stick to it, no wondering if you could get a better price out of them like when I used to buy from other dealers. They have great cars at great prices and if they don't have it, they will get it! Love you guys! You are the best! Thanks for getting me the perfect car, at a reasonable price and yes everyone says "That's not my Dad's Buick"! Thanks again, I'll be back!
There was excellent communication with this dealership over the internet. They offer good prices on their vehicles and it appears to me that people will not get ripped off with a purchase. I was looking for a great deal on a car like the one they had for sale. Their pricing was better than most dealers with similar cars, but I was able to find a similar car at that great deal I was looking for at another dealership. If you are unwilling to deal with sales talk to get a good deal, then this is a place to consider. I also liked that they have no hidden dealer fees to add into the price.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
Robert was very friendly, take care of any problem that I found. Never see at any auto dealer before, he pulled cash out of his wallet and pay for parts what were missing. I was really a customer for them to take care of. Recommend this place to anyone.
I recently purchased a low mileage vehicle from Gage. I was treated as if I was a long time returning customer. I purchased the vehicle online and Gage made the overall experience a breeze Thank you Gage and Performance Ford. PS. I enjoyed my visit to the SLC area, that I am considering re-location. Louie
Marcos was great to work with. He followed through and delivered on everything he said he would. We got the car we wanted and have loved it. We had to have something repaired before we took delivery but they fixed the item and we absolutely love our new vehicle. Will definitely buy another car from here.
I was so happy & please with Ric
He called me back right away & even left me e-mail keeping me informed about everything & he even made sure someone would drive me home in my brand new van ?? Because I am in wheelchairs and need to use a special left foot gas paddle.
DJ the cashier also made me feel right at home. He could tell I was very nervous.. he also explained car warranties so that I could make a very good Decision on which way to go they both help me so much
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
What a great experience. The staff was helpful. The vehicle we were interested in was clean and marked below value. Hats off mainly to Lori who supported us with finalizing aspects of the vehicle after the sell. A great asset to your company. Thank you. Very thrilled with our purchase.
Lori at TJ Chapman is a gem to work with. I so appreciated her willingness to go the extra mile to smooth out some detailing issues I ran into in purchasing my used car. When issues arose the business was responsive and accommodating. They care about their customers.
I was looking for a midsize sedan for my family and I am glad I came to TJ Chapman Auto! After looking at several vehicles, I settled on a beautiful Indigo Night color Sonata with low mileage. TJ took his time and explained the repairs that were done on the vehicle. He showed me before photos and a Carfax report on the car. The process was very transparent and that is not something you find at other dealerships.
The entire time at the dealership was very pleasant; this place has a family feel, and I felt very comfortable interacting with TJ and his mom who works there as well - I was not pressured into buying any car.
I am very happy with my new car. I was able to purchase a 3 year factory-like warranty and I am assured that repairs will be done at their shop should in a timely manner.
I was a bit concerned about buying a rebuilt vehicle, but I am glad I took my time and did the research on it. I would definitely come back to purchase another car from this dealership.
We found TJ Chapman to be very honest and easy to work with. They disclosed all repairs and we have been happy with the Highlander we purchased. They picked us up from the airport and did not do high pressure sales. We will be purchasing from them again.
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