Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
My wife and I took our 2017 Ford Edge for service. Two minutes after we pulled over, the assistant manager approached us and inquired of our needs. Our car was left with her for service. We were directed to go to the spacious waiting room. Later, the assistant manager came and escorted us to the customer service for payment while explaining to us the abc of great health for our suv.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I went in for an oil change and tire rotation. My car was also making a noise.. I explained everything that happened to Matthew and the problem was fixed! I also had lunch in the cafe. This was the second time I had eaten there and the food was excellent!
Super happy with the buying experience at Hiley. Worked with Sonja and she went above and beyond to make us satisfied customers. She listened to everything that we requested and followed through. Got an awesome deal on the car we purchased.
Simply put, Hiley Hyundai of Forth Worth had the right car at the right price for a car for my son. Good enough deal to fly from New York State to Fort Worth Texas to get it. But that is a small part of the story. Dealt with Rodney, he made the transaction as simple as possible. He picked me up at the airport, flight was delayed 2 hours, he checked on my flight and called me to confirm delay before I could even call him. Drove to dealership, car was as EXACTLY as described. Signed paperwork and was on my way. He checked on us 3 times as we drove back to New York to make sure our journey was going as planned. Car performed flawlessly, temp outside was 100+ degrees, no issues. I have purchased cars out-of-state 7 times or more, have dealt with some honest folks all over the country. Rodney was the best. My son loves the car. Next time I need a car, I will look here first and give Rodney a call.
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
If you are looking to buy a new Acura you need to shop at Vandergriff Acura and ask for Blake Bowland. He worked hard to get us out the door with the SUV we wanted with the options we wanted and the price we wanted. He was very patient and understood what it would take to get us to purchase and worked to make it happen! I would buy from Blake again.
by Busy nurse and mom of 2 from Farmers Branch, TX
October 12, 2018
By the grace of God I ended up at Vandergriff Toyota with CJ as my salesman. He was prompt, courteous and didn't use the typical back and forth sales tactics. I live 4 mins from Toyota of Dallas and won't be caught giving those crooks my time or money. CJ and I made a deal within an hour of stepping foot at the dealership. I had a small issue with my Venza the day after I purchased it and reached out to CJ. He had me return the car for a free repair and even gave me a loaner car for the time being. Can't thank CJ enough, please go to Vandergriff Toyota and ask for him, you won't regret it.
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