Used Toyota for Sale in Columbia, TN

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

THIS CAR HAS EVERYTHING I NEED. SMOOTH AND NICE DRIVE. IT HAS PLENTY OF LEGROOM IN FRONT AND BACK. COMFORTABLE SEATS, BLUETOOTH, MULTIPLE CD PLAYER, SUNROOF, full salon A/C, etc

Dallas in the sales dept is awesome. He did everything he could to get me in a new Tundra. From calls to emails, running here and there. His sense of urgency and service made me feel important and that he cared more about what was best for me and not just the sale. His follow up was on point and checked every box. Thank you again Dallas for your top notch service!!

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

Great communication efforts, I go above and beyond to ensure what you're looking for.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Been going here for 6 years, servicing my 2013 Durango, then my 2015 RAM Sport and now my 2017 RAM Laramie. Service greeting was prompt and Chris was very familiar with the product to answer a few questions I had about my new truck. Hadn't scheduled an appointment, but he was able to get me in and out fast on my first oil change. Good staff here, always courteous and friendly and most importantly, competent. I hear people swear that foreign car service is always better (Toyota and Honda), but having a Honda in the family I can attest that Honda could step up a notch or two.

Nice car; good condition. Rides nice. Low mileage for a 2011 auto. Comfortable and quiet. Good looking too, with very few cosmetic defects. Very quiet on local roads that are in poor condition.

Quick and easy to deal with. Salesman gave walkthrough of truck over phone since I was located an hour half away.

One of the best off over 50 new cars I have owned. Plenty of power and very economical. Safety features are outstanding. I would highly recommend this car if I was buying a used car.

Bought a Dodge Ram and they made the process enjoyable! Good people and great prices. In and out in about 30 mins!

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

I was in the market for a fully loaded 2017 Ford Expedition, which were being heavily incentive by the factory. I came a cross a King Ranch Expedition at Ford Lincoln of Franklin that carried the Ford incentive but it was also discounted substantially because it had been used as a loaner for service customers. It had logged 2070 miles. I was contacted by Hayne, the Sales Rep and also spoke with Brian the F&I Manager via phone. The dealership was 80 miles form where I live and I already had financing in place. I was trading a 2014 Toyota Highlander Limited in which I had substantial equity and they offered me almost exactly what I was seeking on the trade, contingent on the vehicle being in excellent condition, which it was. I made an appointment to arrive at 10 AM on Friday morning, and when I did everything was in place. The Expedition had been beautifully detailed, Hayne showed me a round the dealership, which is impressive and Brian handled the business transaction as soon as he finished with a prior customer. Brian worked with the rep from my credit union and we got through everything with no issues. Hayne then took me out to the Expedition, gave me a bottle of ice cold water and a small box of customized chocolates (a first). Hayne covered all of the aspects of the vehicle and I was on my way in less than 40 minutes. The folks at Ford Lincoln of Franklin do things the right way, the first time. They were pleasant, forthright and did exactly what we had discussed over the phone. I came away knowing I'll do business with this dealership again because of the way they conducted themselves on this transaction. Finally, I had been in contact with 9 Ford dealerships in central TN and northern AL and even one in southern IL searching for the right vehicle. Some did ok, one was unresponsive even after a test drive, and 3 met my expectations. Ford Lincoln of Franklin was the only dealership that exceeded my expectations. I also got a follow-up call from Jesse Nichols asking if I was satisfied with the way I had been treated. You easily get the feeling that service and integrity are cornerstones for this excellent Ford dealership.

Have only owned it for a few days. Bought it because of the reliability of our older Camry. I love it so far. Quiet, comfortable ride over the roads to work (35 miles over two lane roads one way).

My husband and I have bought cars & SUV's from Sunvertibles for years. The staff are not pushy and they have always been great to deal with. We never had a problem with any of our vehicles. This is the only place we trust to buy used cars.

This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

This was a good 8 passenger minivan, the model I had was the sport package and the drawback was it ground clearance, you don't want to meet any high speed bumps, because it would ground out. Had a few little inside defects but otherwise engine, drive train reliable.

I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing.

As a realtor, I needed a large comfortable sedan that was luxurious yet performed well. The Avalon Touring, essentially a Lexus ES 350 F type minus some frills for $11K less, delivers. 0-60 in under 6 seconds, 301 HP from a smooth V6 mated to an 8 speed automatic, all the safety and convenience features available. Plus the 4 mode driving selector that transforms the car from a relaxed cruiser to a very sporty car that is nearly Audi-like in handling, throttle response, and steering. Drive this car and forget what the previous version focused on. This new Avalon is for younger drivers that aren't ready to retire!

I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive because I had not had a car note in over 10 years and knew the cost of many things had gone up. I approached the dealership with the mindset that I needed another Toyota because of its dependability and low cost maintenance. I had spoken with Celeste Hunter and when I came in she had the evening off. J.B. Avery III was the salesman that came to me to ask if I needed assistance with anything? I said... "Yes, I was looking for Ms. Hunter." He informed that she was off for the evening, but he would be happy to assist me in whatever I was looking for. I did not have any intention on purchasing.... I was just looking around because I would have more time on Friday. I ended up test driving a Camry and then decided on purchasing the VW CC. I came in on Friday to get paper work on Marta and I got the opportunity to meet Celeste Hunter. She said they worked as a team and J.B. Avery had told her about the sale. She as happy for me. What a dream come true for me!!! The whole experience was great from beginning to end. I was not pressured nor rushed to close the deal. Everyone in the dealership seemed to be assisting me in getting my insurance information, employment, and qualifying papers I needed to close the deal. When Mr. Avery came back to the waiting area dangling two beautiful set of keys to my new car...I said....."What!!!!!" It was amazing. Thank you for the team work and the excellent manner in which you have trained your team. The luxury and dependability of your vehicles match the dependability and reliability of your staff members. Am I going to tell people of your wonderful experience? "Oh Yes, I am" Thank you and I love my Volkswagen CC!!!!!!! Brenda Smith

This is a great car for traveling. Smooth, quiet, powerful and comfortable. Huge trunk and tons of leg room front and back. Very comfortable seats and good sounding entertainment center.

I purchased my ‘18 Highlander at another dealership back in June but wanted to have some accessories added to it, so o chose Toyota of a Cool Springs because it was close. I did my research on the parts I needed and emailed the dealership to get an install estimate. I was connected with Ray, there. My experience with him was phenomenal. He met with me when it was convenient for me, I never felt rushed, he confirmed my parts choices and ordered them, making me feel like a priority every step of the way. We then scheduled the appointment when it was perfect for my schedule. Day of service and parts install, he got me in and out earlier than expected. Price was reasonable, facility was super nice, I am more than pleased.

This car exceeded all of my expectations, i had the front wheel drive version and it handled in the snow with no problems or hesitation like the awd version and i must say the cars performance and handling in on and off road for a fwd was superb.

I imagine there are many people out there that find the dealership experience of car shopping and buying a car to be painful, stressful, or even aggravating. I include myself in that feeling! So a few things happened that caused me to go to the Hyundai dealership - even though I avoid new cars like the plague. (big commitment for no ROI) I had learned the day earlier that my current car was "unfixable" and that it had served it's duty through 187,000 miles. You have to appreciate a car like that, and I very much did. So I immediately took to Craigslist and started the used car search as well as looking at some reputable dealers in my area online for a replacement. And I felt like my wheels were spinning...no pun intended. What did I want to do? Go through the hassle of searching, and meeting all kinds of random sellers, and running carfax on everything? It tired me just thinking of it. So to cut to the chase - I opted to go to the local Hyundai dealership and see what specials they were offering. What brought me to Hyundai aside from a dead car? Word of mouth. Actual Proof. Nothing more...My sister drives one, my boss drives one, 3 of my co-workers drive one. And they have nothing but good things to say about their vehicles. I was greeted by Cory Carpenter within moments of heading towards the building; just a friendly hello and how can I help you. And I laid it out...I need a car. Period. I explained to him my needs and cost expectations, and instead of being your typical salesperson, he was the "advisor" I had hoped for. He did not try and up-sell me unnecessarily, and he gave me honest feedback regarding a choice between two models based on my needs. (mind you, it was the less expensive model that he recommended). Corey easily walked through the features of the vehicles and discussed the current special that I was considering taking advantage of. Very simple and straightforward. He brought over his Sales Manager, Jason Moore, when questions arose that he didn't have the immediate answer for. (which were more related to financing, not the specs on the vehicle) In the end, I bought a car from these gentlemen. They were professional, smart, and certainly gave me a new outlook on a car buying experience. There were negotiations for a few rounds and the result was more than fair. The whole process was smooth and painless - who knew! When the car was pulled up for me to take home, Corey showed me all the pertinent functions and also the fun bells and whistles that come with buying a new 2017 model. Aside from the great customer service, the car itself just about left me speechless. It was so new! The features were above and beyond my expectations. Technology enhancements galore...I had to even come back again on another day for Corey to show me more... So, I happily recommend the car buying/shopping experience at Hyundai of Cool Springs. This team sends out the right message, and treats their prospective customers well. I could not be more pleased with the experience and hope it will help others out there to take a chance on this brand.

Met my needs fully. Comfortable, reliable, inexpensive transportation. Roomy trunk and blue tooth compatible. No money needs to be spent as it has been maintained on a regular basis.

Was not planning to purchase a new car anytime soon however Connor ???Bow Tie??? was able to ask me all the right questions to get me to see that now was the perfect time to get into the vehicle that Best serves me! He asked more than he told, he made sure I understood everything, he was not in it for himself and had me in and out quickly. Thanks for making this experience so MARVELous. 😍??😍

Very reliable good gas mileage good looking vehicle very easy to work on if you are handy man in want to get the job done by yourself

Wonderful experience at Lexus of Cool Springs! When I was ready to pick up my new car I was under a time constraint. Brian got me in and out in less than 50min. I’m extremely happy with my 2019 NX300 and would highly recommend Lexus of Cool Springs for your next new or used vehicle.

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

Everything from start to finish was great! This is the first time we've bought a car that we felt comfortable and Chris answered all of our questions with no hesitation. Great vehicle, nice facility, great prices, amazing customer service with Chris. We recommend to anyone who is looking- go see Chris!

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

Professional and Honest. Best buying experience i have ever had. Purchased a CTS V Sport last Wednesday. Entire Staff was great.

This is by far one of the most underrated vehicles in the market. I was apprehensive about buying a minivan and the so-called stigmatism associated with them. After driving it for the 1st time on Mother's Day I was impressed at how well it performed and how comfortable it was. The Chestnut interior and ergonomics highlight every inch of the vehicle. The exterior styling is very classy, I'm very pleased with the responsive drive train and smooth shift points of the transmission. We looked at most of the SUV's and determined the Sienna the best fit for our family and lifestyle.

I went in to BMW Nashville for a vehicle check service and as usual was met by Brandon Burdette who has one of the most positive and uplifting personalities anyone who works in the service industry. He makes his clients feel more like extended family than just people that lining up at his particular counter to have their car serviced. It goes for the rest of the staff that I've met there. All very welcoming. In particular, Brandon Burdette is very good at pointing out if something needs attending to immediately or can wait so I can prioritize my budget and at the end my car is returned cleaned and ready to go home after I've had some time in the comfy chairs with either the wi-fi or a good book and some refreshments. Well done.

This car was tough without looking like a truck. Very pretty to the eye and very durable. The interior is corded Lester seats. The speakers are about 16 of them. It’s roomy in side. Great car to travel in.