Although I live in Maryland I was enticed to visit Harrisburg???s Faulkner to check a well-priced vehicle. With no hassle and willingness to an additional discount from the dealer I ended up buying the car. Needless to say, it was one of the most easy car purchases my wife and I ever made. No surprises and no pressure. Even though we arrived around the closing time, the staff (Jason, the salesman, and Dallas (?) the finance person with his trainer) made us feel very comfortable during the entire time. A day later, we contacted the dealership regarding an additional issue and found the Faulkner being very responsive.
Car shopping is one of the worst things to have to do. I...
by Toyotap from DealerRater.com
August 7, 2017
Car shopping is one of the worst things to have to do. I walked in and was greeted. I told Jim Porter what I was there to look at and what i was willing to spend. He made all the numbers work and I drove away in a new car! I would give Faulkner Toyota the first chance at any new business of mine.
These guys are the best. No pressure, no haggling, no stress! This was my first time buying a car so naturally I was very stressed out to begin with. In a two week span I had gone to 3 other dealers, got suckered into a bait 'n switch and called several others and not one of them came even close to the numbers that Faulkner had. I had been back and forth on the phone throughout the week with Bruce Glantz, so by the time we made our way out there (coming from North Jersey) the numbers had already been worked out. We waked in, took it for a test drive, and started the paper work. Bruce went over every single detail of the car with us, printed out the car fax, reviewed the certified pre-owned check-point inspection form with me and even had the already clean car RE-detailed for me while we did the paperwork. Domenick Criscuolo, the business manager, was also a pleaser to work with. He was respectful and never once did he make me feel pressured into buying a package or warranty that I wasn't comfortable with. He took his time in explaining all the features of the warranty options with me too, by drawing a little diagram. The best part about these guys is the respect that they showed me (a young female buying her first car). At every other dealer I had gone to before the salesmen wouldn't look me in the eye, or they would talk to my boyfriend instead of me even though I was the one buying the car. Bruce and Dom always spoke straight to me and made me very comfortable in my decision to purchase a car from them. A wonderful experience!
Marianne was wonderful to deal with. She was very accommodating and took very good care of us. All of our questions were answered promptly and thoroughly. We left very satisfied with our experience at Faulkner Toyota, and it's not often these days you feel that way when leaving a dealership. I will defenitely be back again for our next vehicle!!!
My experience with Kim and the staff at Red Lion Chevrolet was absolutely the best I've ever had when purchasing a vehicle in a long time. I had no intentions of even going to a dealership but after a battle with repairs on my used car it was looking like a new (used) vehicle was my only option. I went to Red Lion Chevrolet because it was the closest dealership to my house and was greeted by kim. With only a broken down Pontiac as down payment and not much financial wiggle room Kim worked her magic and got me in a 2016 Malibu, when I had intentions to buy the cheapest car they could get me. Me and my family are extremely happy to be sitting in a beautiful new (to us, anyways) car, and to be in a reliable safe vehicle that we can rely on for years to come.
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