I contacted Gary from NC on Friday afternoon and by close of business, we had come to an agreement of terms for a new F-250 Super Duty. I drove my trade in down Sunday night and arrived at Bill Hood Ford Monday morning. Immediately upon my arrival, Gary greeted us and showed me the new truck. Next, Barbara was extremely helpful during delivery actions giving me an increased amount of knowledge regarding the trucks???s capabilities. The finance department was next, Marshall took great care of me by not only offering me an extended warranty but he also found a better rate for financing. Overall, I was very surprised at how helpful and customer oriented the staff at Bill Hood Ford was during my experience. I would encourage and recommend family and friends to purchase a vehicle from Bill Hood.
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
Good experience in purchase of vehicle. All sales people friendly, very productive to earn my business and make deal. They was very responsive to my request and very prompt on pricing and availability of vehicle
This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
I couldn’t unlock my doors, called and (I think her name was Kathy) said head right over! She took great care of all! Fixed everything and as I needed oil change etc, got it all done right away.
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