I normally don't write reviews, but after my experience at Jordan's used car lot I feel compelled to compliment Kara M. and Ryan L. for excellent customer service! Both persons went above and beyond what was expected and should be recognized for this. I know where I will buy my next car in the future! Thanks Tara and Ryan!
by Linda from near northwest neighborhood. from South bend,In.
November 5, 2017
Mike Banashak and Soc Gray are over the top in sales department. There energetic personalities are contagious and informative professionalism is very uplifting. Thank you for my positive car buying experience. You are highly recommended.
. Wendy was very helpful and easy to work with. Not a fan of shopping for new cars but she made it much better. Went in looking for one type of vehicle and decided it wasn't for me. She brought up all vehicles in my price range and found just what I was looking for. I'm very happy with my decision.
Simply the best price with no stress or gimmicks! Friendly staff and was able to get what I wanted in my new mustang from the factory. If you want an American car ( or a Toyota) you would be wise to buy from Jordan. Unless you like high stress and terrible gimmicks/remorse with your car purchase, if not you should buy from Jordan.
Drove from out of state and was pressed for time. Greg went out of his way to make the whole car buying process as quick as possible. All the while informing me about the car, and making sure i knew he would ALWAYS be a phone call away. Greg called later to ask how my 2 hour drive home was, and is also sending me a replacement for a minor repair.
Thanks Greg for the BEST car buying experience i've ever had!!! You da man!!
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
Walked into the dealership the salesman was not pushy he was Very kind with a great sense of humor. Told him what kind of vehicle I was looking for and I had no problem choosing from the selections he showed us. He explained everything we needed to know about the vehicle and took the time to show us how everything worked inside. Ended purchasing a Toyota rav4 and I???m happy with the service we received from everyone at Heart City Toyota.
We were so relieved to have a "no pressure" experience at Heart city. We needed a new car but dreaded trying to go through it but we got the connection with them by using Consumer Reports car buying site and it turned out wonderful!
Kendall's friendly & non pressuring approach to car sales was much appreciated. He helped us identify the car that would meet our needs & was able to locate the colors we preferred. Harold's efficient knowledge led us through the paperwork in a timely manner which was much appreciated. We will definitely reccomend this dealership to others.
Scott always goes up and beyond, his compassion and sweet ways towards my mom meant a lot. I will forever be thankful for how he treated her... like family and that is what he is to us family! Michelle Weiss
I saw this truck on cars.com, but it was over 2 hours away so I wanted to make sure it was going to be worth the drive. Long story short, the day I went out on the test drive, a check engine light came on. I did not end up buying it that day, but they gave me a call and told me the code was not serious (bad spark plug connection). All plugs were swapped out and all the heads were cleaned out. They did this in one day and the next day I came out and purchased the truck. I wasn???t able to get out to the dealership until after they closed, but they stayed after for 45 minutes to wait for me to get out there. It has run great since and I have not had any problems. Truck has very low miles for an ???06. Great dealership and they work hard to make sure you have what you need.
I bought my last truck from wimberley they always took care of everything that I needed taken care of. The service department is great with good people that help you. So when it came time to get a new truck I came back Thanks
This is the 10th vehicle we have purchased here. EVERY time is a easy and quick process. Bob and Tim are very easy to communicate and work with, and are very trustworthy. They both go above and beyond to make sure you are in the right vehicle.
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