Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Scheduled an appoint a few days prior and when I arrived the service team was ready and promptly started the process. Micheal Popp, was the service writer and took care of everything. Michael, informed me a few other issues needing to be addressed and advised as to cost and urgency. I had a few questions after the service was completed and Michael, listened and quickly resolved my questions, including several follow-up phones calls to make sure everything was satisfactory. I will request Michael to be my service adviser on future visits
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
Our Sales consultant Brian J. Stanley was excellent.
He made the buying process quick and easy.
We left well informed about our new vehicle.
We would recommend him to our friends and family.
Pat and Bill
Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was treated with respect and staff was very courteous ! I want to let everyone know that I would not hesitate to come back to this dealership in Cool Springs.
Our Odyssey broke down while on vacation in Nashville and Kris Halmstead was amazing to work with. He and the mechanic worked with our mechanic back home in Milwaukee to rectify the situation. They were extremely methodical, thoughtful and devoted to solving our problem. Again working with Kris was a wonderful experience.
Would highly recommend Crest Honda.
this is the worst place to ever buy a car at in Nashville Tennessee. I have had more problems out of a 2014 Honda Accord Sport buying it from this dealership then I ever had with any of my Hondas. I took it in because little balls of look like hell was coming out of my vents and they said nothing was wrong with it come to find out it's Way Beyond its limit on freon, then I took it in because it took me about 6 times for the car to start they charged me $77 to tell me nothing was wrong with it then come to find out a month later it was a thorttle switch.
When we arrived at the dealership, we had no idea buying a car could be so easy and handled so professionally. From our salesperson, Richard, all the way to the finance officer, Dave, we experienced the best service we've ever had when purchasing a vehicle. We highly recommend anyone looking to purchase a new or used vehicle to visit Ron Hibbard Toyota and ask for Richard.
A great experience from start to finish. Allen was very knowledgeable in all aspects of the process. My husband and I felt no pressure what so ever during the process.
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