They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
Mike at the service desk is excellent! only promises what he can deliver. if he tells you your car will be ready in 1 hour it will be. I find the prices for service fair & comparable to other facilities.
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 1, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
phil Is an amazing sales consultant great person, love the way he treats people. Definitely will be back and recommend the dealership and specially phill thank you very much... loving my new challanger
I purchased my first VW from Evan and he was fantastic. Evan helped me find the car I loved and one that fit my budget. The Sales Manager Nick made the negotiating process so easy and painless. Both Nick and Evan were great definitely go see them if you are looking for a easy and painless car buying experience.
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
Prompt service, easy to drop off and accomodating to pick up late at night thank you
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