Used vehicles for sale near Chevy Chase View, MD

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

I owned a 2014 sienna limited premium and was the best vehicle I have ever owned in my 50 years of driving, owning 16 different cars, Suvs and Vans. I purchased a 2017 Toyota Sienna Limited Premium AWD and I like it but I don't like the way it shifts, its very jerky. I did get a computer engine software update that helped very much. The engine having 40 more horse power would make me think that it would have tremendous power compaired to my 2014, but it did not. So it purchased a what call (chip your car) that connects under the dash to get more refindment in the performace, to unleash the filtered performance and it did. What a difference in performance. I purchaced the chip for 150.00 and its worth every penny. I am a performance guy especially when driving a nice van. So with the Toyota Software upgrade and my computer chip upgrade now we have a nice performace running van which my 2014 had also.

The service department are very helpful and they take the time to explain what needs to be done and why.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

My salesperson Michael Watson made this experience on of the easiest I’ve ever encountered in purchasing a new vehicle . I knew what make and model I wanted to purchase ahead of time . We set the details for a visit and timing via text . There was no squeeze play or xx involved . I was in and out in a reasonable time . Great job by Michael in sales , Mo in finance and the GM, Andrew Payne who approved the transaction . Highly recommend this dealership

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

I found the car I wanted (2006 Cadillac DTS) online and emailed an appointment request to dealership. Within 24 hours I received an email response and a telephone call from the dealership, informing me that the car was available. I set an appointment with Tania and visited the dealership, where Tania met me and showed all of the appropriate paperwork on the 2006 Cadillac DTS. After a lengthy and very detailed conversation about the vehicle's history, I inspected the vehicle and took a test drive. Upon my return to facility, Tania ran the paperwork and the matching Carfax Report (which matched my Carfax Report), and we settled on the "as-is" wholesale price. Because I had a few questions regarding the vehicle history, the dealership also included a warranty at no additional cost. We signed the paperwork and I accepted delivery of the vehicle the following morning.

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

This is the best family car I’ve owned. The kids have their own entertainment while I can listen to my own music. Accessing the third row is no problem as the seat in the middle is removable and the pilot seats slide to the side, making it easy to get to the third row even when the pilot seats have car seats. It’s a wonderful car!