Used vehicles for sale near Mitchellville, MD

Sales department was friendly and up front, didn’t give off the scummy vibe some car salesmen have. Finance was a whole other story, despite buying my 4Runner a few weeks ago I’m still thinking about the weird interaction. Jonathan Farris was extremely pushy on a warranty despite it being declined multiple times, I don’t need one for my brand new Toyota they’re never worth it in my opinion. He started friendly enough but after officially declining the warranty his demeanor changed and made it seem like I was a bother to even be in the same room as him. Very off putting interaction and it’s unfortunate because like I said the sales team was pleasant to deal with but the last process of buying the car left a sour taste in my mouth. Avoid Jonathan if you can, he entered information incorrectly and had I not caught it would have ended up paying several thousand more in interest and he will try to screw you on a warranty, when he learns he can’t screw you he’ll ruin an otherwise special day.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

We worked with Steve who was our salesman. Steve was a genuine, honest, lovely man who just want it to make us happy. He didn’t push anything. He was thorough, helpful, and I felt as though we were treated with respect and kindness and honesty.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

BUY YOUR CAR HERE!!! I just bought my third car from them and have felt well taken care of during each purchase. Huge shout out to Zach for doing literally everything possible to get me to be happy about the purchase, Rea for walking me through each and every step of the purchase, and Jonathan for helping me feel comfortable with financing. Words cannot express how satisfied I am with my purchase. Like I said, if you're looking for a car, BUY HERE NOW!!!!!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Ben Sheppard was great to work with. Knowledgeable and experienced. Only reason they didn’t get 5 stars is the time it took to get our paperwork done

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Edgar Cruz, you are the man! I appreciate your customer service! Thanks for going the extra mile!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Everyone was very helpful and kind. I requested scratch repairs on my purchase and it was completely taken care of as discussed. Salesman was very nice and no pressure!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Great service thanks for all ur help in my car search

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Our experience with purchases and service with New Way Coon Rapids has been exceptional. Two pick ups and two Explorers later we are completely satisfied. Our last vehicle purchase was recent. The sales person was Rick Spoelstra; we had the most pleasant experience. Rick has so much vehicle knowledge --- we gained information and a friend in the process. I must also speak highly of service and support staff. Always efficient and accommodating.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Very helpful and eager . Nice dealership with a good selection of cars and trucks. They even stayed past close to get the deal done for us.

Drove 2 hours to look at a Mercedes Grace Auto Group had on their lot. I had several questions regarding the vehicle before driving 2 hours to test drive it. My questions were promptly addressed and answered. The car was in excellent condition as advertised. The staff was extremely friendly and knowledgeable. I bought the vehicle! My salesman Blenner was a joy to work with and made the process smooth and pleasant. We also met with Rob the Manager who went over the final cost of the vehicle in detail. Overall a great experience! I highly recommend. Would also like to mention Adam who recommended a great restaurant nearby for lunch while my new car was getting cleaned and ready to drive home!!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Great place to purchase or have your vehicle serviced. Plenty of inventory new or pre-owned!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Very good experience with JJ and Svetlana helping me work through the process. From checking out the condition of the Toyota Corolla to arranging for financing. I would buy here again!

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

We have bought 6 vehicles from them, and use them for service as well. Everything is always excellent. Joey in service is just the best! Highly recommend if you want a Dodge, Jeep or Ram

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Engine light came on, rough shifting, Adam in Service dept fit my truck in for diagnostics within a week. Tech found bad coil, replaced and repaired, also suggested new wires and battery was needing to be replace really low crank, all work completed and again on the road after 310,000 miles. I have had only good experiences with the service department staff and techs. Sometimes it cost some money but its a machine and if you take care or it, it will last.

I had a vehicle shipped from this location. There was no direct contact with the dealer

Chanell was very friendly and helpful. I'm looking forward to getting a vehicle from there in the near future.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

More Than a 5 Star rating if there ever was one needed. The greatest fear of any motorist is having an emergency repair situation when traveling. I am not from El Paso but on the Friday the 26th of September an unfortunate circumstance concerning my 2025 Honda Accord bearly a month old needed some serious ER type service while traveling from Las Cruces back to my home town of San Antonio. I left Las Cruces at 4 a.m. and just as I was leaving El Paso I pulled off to get some gas. It was still dark and I misjudged a curb duing my exit/ entrance into the access into the gas station resulting in some serious under-carriage damage. I had to turnaorund and head to the nearest Honda dealership. God and his angles were watching over me. I was ther at the dealership an roughly anhour and a half before opening. There was a porterwaiting at the gate then Sally Zubi showed up to aid in opening up the dealership. She was so kind, caring and empathet to my situation and assured me that they would take care of me. Allowed me to use the facilities to try and relax. Nestor the parts dept. expert did a search and found exactly what was needed to get me back to SA safely and said it was a part that was rarely in stock but was on site. Then Richard Guzman and Bobby Dominguez arrived. This team of immeadiately gathered in the parts dept. and asked me to wait in the outer seating area. I was later called in and taken to the garage area. All but nestor were present and they had me take pics of the damage and told me the plan of what could be done to get me back safely and at what cost. These individuals have my highrest admiration and respect. They are in the people business to serve it just so happens it is in the auto indutry. Quality , empathy, and caring. They could have taken me for a ride but were so upfront and honest in there approach that they have restored my faith in the sevice industry in general. These are a special group of people and El Paso Honda is beyond blessed to have them in their emplyment. The city of El Paso has a gift in this dealership, bar none they are legit and are genuine in what they do for their cusomers. Thank you so much!!!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.