I contacted LeSueur regarding a Toyota Tacoma. I received a response from Kyle and promptly replied with the information I requested. I met Kyle the next day and he was very nice and we felt very comfortable. I highly recommend LeSueur Car Company, the sales experience was excellent and no pressure. A refreshing atmosphere and Kyle was excellent to work with. Definitely give them a call, you won't be disappointed. Thanks!
Our recent purchase of a Toyota Sequoia was the third best auto purchase we have experienced. The first and second best auto purchases were also at LeSueur Motors with Kris LeSueur. Why go anyplace else? LeSueur Motors offers good quality automobiles at a fare price with no hassle or no high pressure. The customer service is outstanding and I feel comfortable doing business at LeSueur Motors because they are trustworthy and dedicated to making the automobile purchase a pleasant experience. Kris took much extra time to help me set up the phone, voice recognition, etc.. He recognized that I needed a little help in that area. Thanks, Kris. I like the family friendly atmosphere.
Professional & Knowledgeable without the High Pressure Sales
by HAVFRUE from DealerRater.com
December 1, 2018
Kris gave us 100% great customer service. He was professional and knowledgeable of the vehicles we were looking at and gave us a stress free experience, plus they have great deals. We were looking to buy one vehicle for me and ended up buying one for my husband as well. We love our new cars. Thank you Kris for making it so easy.
I looked up the vehicle online and called them to mention I would come since I was driving 45 minutes away. When we pulled up it was easy to find, kyle helped us find the vehicles we were looking at. After finding the vehicle that we saw online and took it for a test drive it was easy to choose. Dealing with Riley during financing made it an easy, smooth transaction. I would highly reccomend this place to anyone looking for a great car or truck.
Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
Such a painless and quick buying experience. All pre paperwork and approvals were done before I came in to the dealer and the car I wanted to see was ready for me to test drive. Kelley was pleasant and thorough. This is why I always go with Chapman VW!
Ryan Raymond is an awesome funny friendly service advisor and kept it completely real with me! I came in for a recall and he checked for other recalls and found another one and was able to complete them both in 2 hours for me! They also gave me recommendations for future repairs. Chapman has wonderful customer service and I???ll definitely will be returning to this location again! Thank Ryan ! You???re the best👍🏻
Javier provided superior customer service ~ THANK YOU!!
by Car Lover from DealerRater.com
September 3, 2018
Thank you, Javier, for your phenomenal, second-miling customer service. You are intensely committed and relentless in your spirit of service and customer delight. YOU are a leader in every respect. Your dedication is unparalleled. All of your customers, like me, are blessed to access your expertise. Thank you for all you do!!
I could not have asked for a better experience!! Kelley was wonderful! When Kelley and I first began speaking, I was in Florida. I was looking to secure a vehicle for my daughter that attended the UofA. Kelley was responsive, efficient, and exdordinarily kind! She???s far superceeded all the other sales people I had spoken with in both Florida and Arizona. She???s much more than the saleswoman we all expect, she???s the one we dream of! I highly recommend!!
Kelley was fantastic. They worked with me to eliminate/reduce the add-ins that I did not want. Being forced to purchase Kahu is my only complaint but that is not the dealership???s fault- they did not have the ability to remove it.
After checking out the Golf when my mom was buying her Jetta, I decided to trade my Subaru Cross Trek for a Golf SE. Of coarse we called Kelley at Chapman VW. She found the perfect car for me, I love it! Thanks to my mom and dad and a big thanks to Kelley!! Matthew Scully
We didn’t end up buying the car we wanted but that wasn’t because of our experience there. We interacted with Jerry and I can’t remember the other seller, but no pressure environment and they were both really helpful and accommodating. I’d definitely purchase from them when we do make the decision to purchase a Touareg.
I had a some Tiguans narrowed down through cars.com. Visited a few dealers and VW Scottsdale was noticeably better kept and all the employees were enthusiastic and low pressure. The deal got a little confusing when adding "out of state" registration and what they wanted in extra fees to cover that. No problem, as I was told any overage would be refunded. I personally registered the car in my home state expecting a refund of excess fees charged at the sale. Still confused over exactly what the actual premise was for collecting extra fees, a few emails were sent back and forth. I believe the (only) snafu was an honest mistake.. End of story is VW of North Scottsdale kept their word and General Manager Roger Wiley saw to it I received the fee overage, actually calling it a goodwill gesture. That it was and it kept the entire experience in the absolutely positive column. Kudos to Jerry Vespaziani, the salesman who was there when my kid first stopped in to see a car and later, when he patiently and professionally put the deal together and ran us through the process. He is very knowledgeable and willing to explain everything about anything Volkswagen. I also use their Mercedes dealer down the street and that's because they too are a step above the others. Well done gentlemen!
We have been buying VW vehicles from David Bonanno for 12 years and up until then dreaded car shopping but with David it is an enjoyable and stress-free experience! We just recently leased our 12th and 13th cars (on the same day!) from David. Cars and David are synonymous in our family as both our sons have also purchased cars from David. There aren't enough positive adjectives in the English language to describe David and the entire team at North Scottsdale VW!
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