Used Volkswagen ID.4 Pro S for sale near Placentia, CA

Everybody is very nice, friendly, professional, and helpful. I always enjoy my visits to my dealership because of their good work and attention they pay to you.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

Salesman Richard helpful and patience and knoledgeable through process

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I know my car is in excellent condition.

I had a totally pleasant experience at the Audi Long Beach dealership as I was interested in an Audi TTS advertised online. Mr. Kien Phan provided clear, competent details of the essential functions of the vehicle both during the test drive and after the purchase, and Mr Sepulveda patiently discussed financial aspects of the purchase and trade-in over two days (since I needed an overnight reflection period!). When I returned for additional questions after the purchase was satisfactorily completed, Mr. Phan again took the time to answer fully all my requests (in particular I could not raise the spoiler, and I am one of those who hate to check details on an online document). In fact, Mr. Phan found for me an actual paper technical manual, which made me very happy. I know that I can rely on the staff for any follow-up issues. Thank you to all for your competence and courtesy! I love my new TTS. I used to have the first TT quattro model (1999- 2000) that I kept for 13 years, and drove safely in snow, ice and hot weather. I missed it when I subsequently bought a different car. Now I'm happy to drive again this beautiful, dynamic machine, and I am sorry Audi decided to discontinue this great vehicle. In conclusion, I believe that the Audi dealership at Long Beach meets all the professional standards one can expect when buying a new vehicle.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

I had multiple problems with infotainment screen which were finally resolved with replacement at 3.5 years. Car is solid, a joy to drive ....a true tight German machine. so many nice features, handling, turning radius, quiet comfort, visabiltiy and still solid after 4 years. the software may have some needs but the car is great. I am out of warranty and kept the car. It has been dependable after replacement of the screen. The price for a new one is now too high so I purchased an extended VW warranty.

Took my daughters’s Passat in for service, Arlen thought it might take a few days to find the part but was able to locate one and the car was done that day. Excellent service.

Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

Had a great experience leasing a new Tiguan from Volkswagen Pasadena yesterday! Everyone at the dealership was very friendly and helpful. They took the time to explain every step of the leasing process and provided a very thorough review of the car and it's features before I left. I would recommend this dealership to anyone looking for a 5 star car buying experience!