We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Excellent fuel mileage
by Great little Jetta from Hertford, NC
December 26, 2018
Great car for this price. Looks great and performs great for a 4 cylinder. Back up camera a plus. Affordable maintenance for common items like oil, tires, etc.
Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
Loving the Jetta
by BetsyL from Kingston, PA
December 11, 2018
Reluctant to trade in the convertible for a sedan, but i'm loving it. Great gas mileage and having fun driving a 5 speed again. Roomy but not too big. Interior is easy to navigate, great big trunk!
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
2nd Jetta I’ve owned
by Zjetta from Fremont, NE
November 15, 2018
I was going back and forth between a Diesel Jetta and the one I ended up buying. The TDI’s (diesel model) are nice, have great gas mileage, and if VW certified, come with a 2 year/24k mile bumper to bumper warranty. Tempting. The new TSI (turbo charged) models were released when all the TDI models were recalled and boasts similar gas mileage. I ended up getting this 2017 Jetta TSI because it had comparable gas mileage and eliminated the need to purchase more expensive diesel fuel.
I’m very happy with my purchase. The car is quick when needed, stylish, has great Hwy gas mileage (rated at 39 mpg), and very tight German handling. I’ve had been averaging 42 mpg on the highway.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Perfect and fun experience. No hassle, Andrew is very relaxed, confident, entertaining and honest. This was our second time working with him an d the third we will go back to him.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
Love this car!
by geauxin from Phoenix, AZ
November 28, 2018
We have driven this car a lot! We drove this car from Phoenix to New Orleans and back without incident. We are at triple the normal mileage, and It is STILL an impressive little car. We love it! In fact, we are getting ready to make the cross-country trek again!
Steve Cantrell was an excellent sales person, very informative, helpful and complete in his explanation of the product we were looking for. We are very satisfied with our new truck. Thank you.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
Extremely pleased with the recent purchase from Tom at ADI Autosport for my wife. I have bought cars from Tom and his team for years, and have had nothing but exceptional experience and support. Tom, Rob, and the team are very professional, personable, and respectful, which makes the buying process more enjoyable. Not only did I get a great BMW 750i xDrive for my wife, but Tom performed the process remotely from Denver to Henderson, NV along with shipping the vehicle. Can't say enough about Tom and the team!
by Rani from Hobart, IN
December 3, 2018
It fits all my needs, very good on gas, strong and quite engine, very confortable , for the price I paid , I am very happy
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
Reliable and sustainable, 40 miles p/gallon.
by Jettaman from Redwood City
December 9, 2018
Volkswagen is German technology, a brand that you can trust for a lifetime. It's my car of choice since I started to drive. Amazing car!
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
I love my car
by WendyGirle from Avon, CT
December 12, 2018
My need for comfort and reliability in a car is very satisfied with this purchase. It almost feels like the car takes care of itself since I only get the oil changed once per year. Heated leather seats is a must for me, and I really love the entertainment screen that connects to the apps on my phone. Now I have Waze on the large screen at the same time I’m listening to my podcast or Sirius Radio on the drive. Lots of conveniences that keep my car looking uncluttered and fresh. Lots of kids play in the street in my neighborhood and I really appreciate the backup camera assist. I’m happy.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
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